Description
Aviation/Aerospace Department
Overnight Shift - three 12-hour shifts
Friday - 6:00pm - 6:00am eastern time zone
Saturday - 6:00 pm - 6:00am eastern time zone
Sunday - 6:00 pm - 6:00am eastern time zone
Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication.
Responsibilities
- Answering phones and e-mails professionally and expediently.
- Adequately assess Sales rep/ project manager needs and determine the reason for contact
- During order input, adequately gather all relevant information
- Effectively route packages based on customer specifications
- Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc.
- Notify responsible parties for special services requests
- Identifying opportunities for process improvements to augment the level of quality of service
- Additional duties as assigned.
- Work with external and internal clients to arrange, transport, and deliver their consignments.
- Utilize our vendors and partners to provide timely, professional, and cost-effective solutions.
- Utilize our TMS effectively and diligently.
- Use your sense of urgency to identify, communicate, and solve problems.
- Communicate effectively with Sales reps/project managers, coworkers, and management.
- Have a familiarity with governmental compliance agencies such as the TSA and DOT.
- Perform other duties as need.
Requirements
- Bachelor’s degree in supply chain, or related field preferred
- Transportation experience or internship is ideal
- Natural ability to multi-task in a fast-paced work setting
- Impeccable customer service skills; ability to build trust and maintain relationships within the business
- Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
- Excels in meeting deadlines and demonstrates superior time management skills
- Must possess strong attention to detail
- Highly motivated team player with an outgoing and positive work attitude
- Advanced skills with Microsoft Office products and daily PC use
Personal Characteristics
- Strong work ethic with a persistence in pursuit of objectives
- Understanding and responsive to situations that require a sense of urgency
- Consistent in follow-up and follow-through
- Credible with a high level of personal integrity
- Loyal and dedicated to the success of colleagues and team members
- Optimistic toward all activities, able to transmit this optimism to others
- Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture
Hourly Rate Range: $23.00 - $28.00
Join Our Team
If you’re ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.
Learn more about our available opportunities by visiting https://icatlogistics.com or by contacting our Senior Talent Business Partner,
Cindy Meckling, at cindy.meckling@icatlogistics.com.
We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.
