Help Build the Backbone of a Growing, Culture-Driven Brand Platform
Our client is hiring a Manager of Supply Chain & Operations to lead and scale end-to-end logistics, fulfillment, and transportation for a fast-growing, multi-brand footwear and apparel platform. This is a high-impact opportunity for a strategic, hands-on operator who thrives in creative, fast-paced environments and wants to build systems that power brand growth from the ground up.
If you’re passionate about building scalable supply chains, partnering cross-functionally, and driving operational excellence across global markets, this role offers the chance to shape the future of a dynamic portfolio of brands at the intersection of fashion, culture, and commerce.
Position Overview
We are seeking an experienced Manager of Supply Chain & Operations to architect, scale, and optimize the end-to-end logistics, fulfillment, and transportation operations for our client’s multi-brand footwear and apparel platform. This role combines strategic oversight with hands-on execution, managing vendor and carrier partnerships, 3PL networks, and global freight flows across ocean, air, and ground.
The successful candidate will thrive in a fast-paced, creative environment — building scalable systems that support order fulfillment, supply chain setup, and expansion. They will also play a key role in developing logistics strategies, refining SOPs, and scaling the team as the company grows. This position reports directly to executive leadership and will evolve into building and leading a high-performing operations organization supporting the company's culture-driven mission in music, fashion, and entertainment. This role collaborates closely with Product Development, Finance, and Brand Leadership to ensure operational excellence and readiness across all brand launches.
Key Responsibilities
Strategic & Operational Leadership
- Define and execute logistics and transportation strategies to optimize cost, speed, and service quality across all channels (DTC, wholesale, and retail).
- Architect scalable supply chain frameworks that support rapid growth while maintaining creative and brand integrity.
- Develop and continuously improve SOPs, freight flow processes, and fulfillment frameworks that enable global expansion.
- Balance strategic planning with hands-on execution, ensuring seamless day-to-day operations and alignment with company goals.
Supply Chain, Sourcing & Fulfillment
- Lead vendor and carrier management, driving accountability across suppliers, 3PLs, and freight partners.
- Oversee order fulfillment, warehousing, and distribution networks to achieve world-class service levels.
- Develop logistics strategies across ocean, air, and ground transportation, optimizing cost, reliability, and lead times.
- Manage domestic and international freight, customs, and compliance to ensure smooth global product movement.
- Expand and manage 3PL partnerships, ensuring performance, scalability, and integration with internal systems.
- Design and implement supply chain setup for new markets and brands, supporting long-term global growth.
- Ensure sustainability, quality, and compliance standards are consistently met across all logistics operations.
Technology & Systems
- Oversee ERP (NetSuite), inventory management, and logistics tracking systems to ensure operational accuracy and efficiency.
- Leverage data analytics, forecasting, and BI dashboards to drive proactive decision-making and identify efficiency opportunities.
- Integrate logistics technology tools (TMS/WMS/EDI) to streamline operations and enhance visibility.
Cross-Functional & Brand Collaboration
- Collaborate with Product, Finance, Marketing, and Creative teams to align logistics execution with brand timelines and campaigns.
- Partner closely with leadership to ensure operational readiness for product launches, retail activations, and major brand drops.
- Translate strategic business goals into executable logistics initiatives that enable creative and commercial success.
Team & Organizational Development
- Build, mentor, and scale a high-performing logistics and transportation team capable of supporting global operations.
- Develop clear team structures, performance goals, and professional development paths for future growth.
- Foster a culture of accountability, ownership, and continuous improvement across logistics and fulfillment teams.
Governance, Finance & Risk Management
- Align logistics budgets, forecasts, and operational KPIs with financial goals.
- Ensure compliance with corporate policies, trade regulations, and international shipping standards.
- Identify and mitigate risks related to vendor reliability, freight delays, and supply chain disruptions.
- Maintain contingency plans and vendor diversification strategies to ensure business continuity.
Qualifications
Requirements
- NetSuite Expertise
- Footwear and Apparel Experience
Education
- Bachelor’s degree in Business, Supply Chain, Logistics, or a related field required.
- Advanced degree or certifications (e.g., APICS, CSCMP) preferred.
Experience
- 10+ years of progressive leadership in supply chain operations within footwear or apparel.
- Proven track record managing global freight flows (ocean, air, ground), 3PLs, and carrier partnerships.
- Hands-on experience establishing order fulfillment systems and optimizing domestic and international distribution networks.
- Demonstrated success scaling logistics functions from startup through global growth stages.
- Background in vendor management, customs, and compliance across multi-channel operations (Retail, eCommerce, Wholesale, Distributor).
- Prior success in building and leading teams focused on logistics, fulfillment, and supply chain efficiency.
Skills
- Deep understanding of end-to-end logistics strategy, including freight, fulfillment, and transportation optimization.
- Expertise in vendor and carrier relationship management, rate negotiations, and service-level performance tracking.
- Strong analytical and systems-thinking skills — comfortable using data to drive operational decisions.
- Proven ability to develop SOPs, manage freight flows, and optimize inventory and order accuracy.
- High proficiency in ERP and logistics technology platforms (NetSuite, TMS, WMS, BI tools).
- Exceptional leadership, communication, and cross-functional collaboration abilities.
- Strategic and operational leader who thrives in fast-paced, creative environments and is motivated by scaling teams, systems, and processes.
