Job Title: Logistics Specialist
Location: Charlotte, NC (Ballantyne)
Work Type: In-office
Pay Rate: $18/hour
About the Role
We’re looking for a detail-oriented Logistics Specialist to support day-to-day transportation and logistics operations. In this role, you’ll handle order entry, routing and dispatching, and traffic coordination while working closely with account managers, drivers, and customers. This is a great opportunity for someone looking to grow within the logistics and transportation industry.
What You’ll Do
- Maintain and update customer profile information
- Enter loads from customer tenders accurately and on time
- Monitor daily pickups and deliveries to ensure on-time and in-good-condition arrivals
- Communicate load status updates to account managers, customers, and receivers
- Take check calls from drivers and confirm delivery timelines
- Validate load data prior to marking loads delivered for accounting purposes
- Investigate overages, shortages, and damages, completing all required documentation
- Schedule and reschedule delivery appointments as needed
- Accept or decline loads based on direction from account managers
- Provide drivers with clear routing directions and delivery instructions
What We’re Looking For
- General knowledge of the transportation or logistics industry
- Strong communication skills, both written and verbal
- Experience writing routine reports and correspondence
- Ability to apply common-sense reasoning to follow written, verbal, or diagram-based instructions
- Strong attention to detail and ability to manage multiple priorities
Why This Role
- Hands-on exposure to logistics and transportation operations
- Opportunity to learn, grow, and advance within the organization
- Stable, in-office role in a collaborative team environment