Responsibilities
The VP of Transportation is responsible for leading all transportation operations across InnovAge’s PACE/LIFE centers. This leader ensures safe, timely, and compliant transportation services for participants, drives operational standardization, and leads the modernization of fleet and routing technology. The VP sets strategy, oversees workforce management, and partners closely with Operations and Clinical leadership to support overall participant care.
Essential Functions And Work Responsibilities
Operational Leadership
- Lead all daily transportation operations, including routing, scheduling, dispatch, and on-time performance across multiple states.
- Establish consistent transportation policies, operational standards, and center-level practices.
- Monitor KPIs such as route efficiency, miles per trip, schedule adherence, and safety incidents.
Participant Safety & Quality
- Ensure compliance with ADA requirements and non-emergent medical transport protocols.
- Oversee driver training, incident response, and root-cause investigations.
- Promote a strong safety culture and minimize avoidable participant harm.
Regulatory Compliance
- Own all CMS, state PACE, and state transportation regulatory obligations.
- Maintain documentation standards, vehicle logs, maintenance records, and driver credentialing.
- Prepare for audits and coordinate corrective action plans.
Fleet & Technology Modernization
- Oversee fleet lifecycle, vehicle replacement, vendor partnerships, and maintenance strategy.
- Lead implementation of routing, GPS, dispatch, and mobile technology solutions.
- Support digital transformation initiatives alongside IT and Operations.
Financial & Vendor Management
- Manage transportation budgets, forecasting, and cost-containment initiatives.
- Optimize routing for efficiency while maintaining participant experience standards.
- Evaluate and manage external transportation vendors when applicable.
People & Culture
- Lead and develop transportation managers, supervisors, and a large driver workforce.
- Improve engagement, retention, and training consistency across all centers.
- Model InnovAge leadership values and foster a supportive, accountable culture.
Qualifications
- Bachelor’s degree required; Master’s preferred.
- 15+ years of leadership experience in transportation, logistics, healthcare transportation, or regulated operations.
- Experience leading multi-site operations with large hourly/driver workforces.
- Deep understanding of safety practices, compliance, and operational performance.
- Strong analytical and financial management skills.
- Demonstrated success leading modernization initiatives.
Travel Requirements
Travel
- Travel between InnovAge worksites
- Overnight travel out of state
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
REQUIRED
- Bachelor’s degree required; Master’s preferred.
- 15+ years of leadership experience in transportation, logistics, healthcare transportation, or regulated operations.
- Experience leading multi-site operations with large hourly/driver workforces.
- Deep understanding of safety practices, compliance, and operational performance.
- Strong analytical and financial management skills.
- Demonstrated success leading modernization initiatives.
Benefits
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
Applicants are considered until the position is filled.
Posted Pay Range
$200,000-$250,000
Additional Information
Compensation Disclaimer
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Attention Florida Applicants
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Agency Disclaimer
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
