Overview

The Transportation Operations Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Denver, Colorado. The Transportation Operations Manager will have the opportunity to guide nightly operations, refine and improve outbound transportation procedures, and lead supervisors and drivers. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose.

This position requires a leader who can call upon a diverse range of skills and experiences to support transportation operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Operations Manager to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.

About Chick-fil-A Supply

Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit

cfa-supply.com

Compensation

As of the date of this posting, a good faith estimate of the current pay scale for this position is $120,000 to $125,000 plus a 20% target incentive.Â

Benefits

Food and Drinks ProvidedFree meals, snacks, and drinks as part of your workday!
Generous Paid Time Off
- PTOAccrue up toÂ 3 weeksÂ of PTO your first year with immediate access to 40 hours upon hire
- Wellness: 16 hoursÂ per year
- Holidays: 7 daysÂ per year andÂ 1Â floating holiday
- Parental Leave: (4) WeeksÂ for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable)Â
- Health Insurance Options:Â A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
Retirement401(k) with 5% match for eligible employeesÂ
Education Investment PlanWe offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!
Additional benefitsÂ to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!Â

Applications are accepted on an ongoing basis.

This position is also considered a promotional opportunity for some current Supply Staff.

Responsibilities

As the Transportation Operations Manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.

Your Other Duties Will Include

Creating an environment full of care, safety, and excellence, an environment where overnight delivery drivers do their best work
Designing effective communication strategies to reach drivers daily
Leading daily scheduling for outbound transportation operations
Working with the safety leader to ensure compliance of outbound transportation with federal, state, and local government regulations (e.g., driver logs, DOT regulations, etc.)
Supporting regulatory and internal audits of operations
Evaluating operational results and communicating those results to senior Transportation and DC leadership
Coordinating and communicating outbound transportation equipment needs to local vehicle maintenance teams
Delivering industry-leading on-time delivery and customer satisfaction rates
Balancing the needs of the Operator with the capabilities of the operation
Supporting Chick-fil-A vision and strategy
Utilizing and managing TMS, Telematics & proprietary Delivery Applications
Completing other activities as deemed valuable by management.

Minimum Qualifications

7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility
Strong aptitude to think critically, solve problems, drive improvements, and motivate Team Members in a professional and respectful manner
Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, and performance metrics
Working knowledge of innovations in outbound transportation and equipment
Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
Ability to work a swing shift and be present to lead your team at night on the majority of working days
Exceptional organization, attention to detail, and communication skills
Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions

Preferred Qualifications

10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility
Experience with private fleet operations
Experience in a start-up environment
Demonstrated success in operations and people leadership

Minimum Years Of Experience

7 Travel Requirements:

10% Required Level of Education:

High School Diploma Or GED Preferred Level Of Education

Bachelor's Degree Relocation Assistance Provided:

Yes

Chick-fil-A Supply

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