Tech Lead

Farm Credit Financial Partners • Full-time • Springfield, Massachusetts, United States • $87,933 - $148,190 / year • 1m ago

POSITION SUMMARY:

Farm Credit Financial Partners seeks a Delivery Tech Lead to serve as the dedicated technical authority
and accountability point for a specific experience domain within our Build organization. Unlike traditional
technical leadership roles that span multiple areas, this position focuses exclusively on one of our four
critical experiences: Customer, Lending, Accounting, and Financial. Reporting to the Director of Technical Delivery, you will own all technical aspects of delivery within your assigned experience domain, providing technical oversight and mentorship to the development teams while maintaining hands-on technical involvement.

As the dedicated technical leader for your experience domain, you will provide technical guidance and
direction to the capability teams within your domain, mentoring developers, testers, and business
analysts to ensure technical excellence. You will work through influence and expertise rather than direct
authority, building strong collaborative relationships with team members while maintaining accountability
for technical outcomes. This focused approach ensures you can provide specialized technical leadership
tailored to your experience's specific needs, becoming the go-to expert for all technical matters within
your domain. This is a permanent domain assignment, not a rotational position, allowing you to build lasting expertise and relationships.

This role requires extensive knowledge of Fiserv DNA core banking platforms and Farm Credit industry
systems, with particular emphasis on the modules and integrations relevant to your assigned experience
domain. You will be accountable for all technical decisions, delivery commitments, and engineering
quality within your experience while working closely with your Product Service Owner and Program
Manager as part of the experience leadership triad. This is one of four Delivery Tech Leader positions, each dedicated to a specific experience domain.

Your accountability and authority are bounded by your assigned domain, ensuring deep specialization
and focused technical leadership. Each domain typically encompasses:

· 3-4 capability teams that you provide technical oversight and direction for

· 20-40 technical professionals (developers, testers, analysts) that you mentor and guide

· Multiple scrum teams working on related business capabilities

· Specific core systems and integrations unique to your domain

You provide technical leadership through influence and expertise, not through direct reporting relationships.

You are fully accountable for all technical delivery outcomes within your specific experience domain. Your scope is clearly bounded by your assigned experience (Customer, Lending, Accounting, or Financial) and the 3-4 capability teams you provide technical oversight for. When technical decisions impact delivery timelines, quality standards, or system reliability within your experience domain, you own the outcome. While you achieve results through technical guidance and mentorship rather than direct management, you remain accountable for the technical excellence of all work produced within your domain. You do not have accountability for technical decisions in other domains - that responsibility lies with your peer Delivery Tech Leads. This is not an advisory or influence role — you have final technical authority within your domain boundaries and bear complete responsibility for meeting delivery commitments while maintaining engineering excellence.

DUTIES AND RESPONSIBILITIES:

Technical Direction & Accountability (30%)

· Own all technical decisions within your specific experience domain that impact delivery timelines and quality

· Define and evangelize technical standards tailored to your experience domain's unique requirements

· Guide core system integration strategies and modernization efforts specific to your domain

· Develop deep expertise in the business processes and technical systems unique to your experience domain

· Make tactical technology choices that accelerate delivery within your domain without compromising stability

· Own the technical roadmap for your experience domain aligned with business priorities

· Review and approve architectural decisions within your experience domain boundaries

· Define clear technical interfaces where your domain connects with others

· Provide hands-on technical guidance to teams while maintaining strategic oversight

Delivery Execution & Accountability (30%)

· Fully accountable for on-time, on-quality delivery of all technical commitments within your experience domain

· Provide technical oversight for sprint and PI planning, ensuring feasibility and capacity decisions for your domain's capabilities

· Make go/no-go recommendations for releases impacting your experience domain

· Drive rapid resolution of technical impediments by working with teams to unblock delivery

· Ensure accurate technical estimation through hands-on guidance and review

· Own technical aspects of Plan-to-Build and Build-to-Run transitions for your domain

· Coordinate with other domains when dependencies exist, maintaining clear boundaries

· Guide teams through technical challenges while maintaining accountability for outcomes

Engineering Quality & Standards Accountability (20%)

· Accountable for all code quality, testing standards, and technical debt within your experience domain

· Define and promote coding standards and development practices specific to your domain'stechnologies

· Establish quality gates and definition of done for all technical deliverables in your domain

· Monitor technical debt levels and guide teams in maintaining sustainable delivery practices

· Drive automation initiatives by influencing teams to adopt quality-improving tools and practices

· Ensure compliance with security and regulatory requirements through technical guidance and review

· Establish domain-specific quality metrics that reflect your area's unique requirements

· Mentor teams on best practices while maintaining accountability for overall quality

Team Enablement & Performance (10%)

· Mentor and guide technical professionals (developers, testers, business analysts) across capability teams within your experience domain

· Provide technical direction and oversight for the 3-4 capability teams in your domain

· Build strong collaborative relationships with team members through technical expertise, not authority

· Drive technical innovation and continuous improvement within your domain

· Support hiring and onboarding by providing technical assessment and mentorship

· Foster knowledge sharing across teams within your experience domain

· Identify and develop emerging technical leaders within your domain

· Influence team performance through technical guidance and best practices

Cross-Functional Alignment (10%)

· Partner with your domain's Product Service Owner on technical feasibility and trade-offs

· Collaborate with your domain's Program Manager to ensure realistic delivery planning

· Work with the other three Delivery Tech Leads on cross-domain dependencies and integration points

· Maintain clear technical interfaces between your domain and others

· Coordinate with cross-functional teams (Data Platform, DevOps, Integrations) for your domain's needs

· Communicate technical risks and mitigation strategies specific to your domain to stakeholders

· Represent your experience domain in technical forums and architecture reviews

· Ensure your domain's technical needs are understood and prioritized by shared platform teams

· Build collaborative relationships with Scrum Masters to ensure technical guidance reaches all teams

Decision Rights

· Within your assigned experience domain, you have final authority over:

o All technical design and implementation decisions specific to your domain

o Technology and tool selection recommendations for teams working within your experience domain

o Technical guidance on resource allocation and capacity planning for your domain's capabilities

o Code review standards and technical approval gates for production deployments within your domain

o Technical standards and development practices for your experience domain

o Technical go/no-go recommendations for releases impacting your domain

o Resolution of technical disputes within your experience domain boundaries

o Integration approaches with other domains (in coordination with peer Delivery Tech Leads

· Note: Your authority is purposefully bounded to your experience domain to ensure focused expertise and clear accountability. You exercise this authority through technical expertise and influence, not through direct management. Cross-domain decisions require collaboration with peer Delivery Tech Leads through consensus-building. When consensus cannot be reached on cross-domain technical issues, escalation to the Director of Technical Delivery provides final resolution.

Other tasks as assigned.

SKILLS AND COMPETENCIES:

Technical Expertise

· Deep understanding of technologies and systems specific to your assigned domain

· Proficiency in modern development practices and delivery automation

· Experience with agile methodologies and scaled frameworks (SAFe)

· Strong background in API design and integration patterns relevant to your domain

· Knowledge of CI/CD pipelines and DevOps practices

· Expertise in performance optimization and scalability for domain-specific workloads

· Understanding of security best practices and compliance requirements for your domain

· Strong code review and technical mentoring skills

· Ability to guide teams through complex technical problems

Leadership Competencies

· Decisive technical decision-making with focus on delivery outcomes for your domain

· Ability to translate business needs into technical solutions within your domain context

· Strong communication skills to articulate domain-specific technical concepts to stakeholders

· Proven ability to mentor and influence technical professionals without direct authority

· Experience guiding teams through technical challenges and building consensus

· Track record of improving team performance through technical leadership and mentorship

· Ability to maintain domain focus while collaborating on enterprise-wide initiatives

· Skill in respecting domain boundaries while fostering cross-domain collaboration

· Strong interpersonal skills to build trust and credibility with development teams

MINIMUM KNOWLEDGE AND EDUCATION REQUIREMENTS:

· 8+ years of progressive software development experience

· 3+ years of technical leadership with accountability for delivery outcomes

· Proven track record of leading technical teams through influence and expertise

· Experience providing technical oversight across multiple teams without direct authority

· Demonstrated ability to balance technical excellence with delivery speed

· Experience in the Farm Credit industry with understanding of cooperative banking models

· Prior experience in systems and processes related to your assigned experience domain preferred

· Comfort with long-term domain ownership (2-3+ years) to build deep expertise

· Experience mentoring developers, testers, and business analysts

Preferred Qualifications:

· Experience with core banking APIs and real-time integration patterns

· Knowledge of banking modules specific to the assigned experience domain:

· Customer Experience: CRM integrations, campaign management systems

· Lending Experience: Loan origination, pricing engines, servicing platforms

· Accounting Experience: Payment systems, ACH, wire transfers, patronage calculations

· Financial Experience: General ledger, accounts payable, reporting systems

· Familiarity with Salesforce Financial Services Cloud

· Experience with cloud platforms (AWS/Azure) in financial services

· Understanding of MuleSoft or similar integration platforms

· Relevant certifications (cloud, agile, banking systems)

· Bachelor's degree in Computer Science or related field

ESSENTIAL FUNCTIONS

1. Ability to report to work in person and to attend work-related functions/activities.

2. Ability to work at a desk and use a computer for extended periods.

3. Ability to lift, carry, and move objects up to 10 pounds occasionally.

4. Ability to occasionally travel as required.

5. Ability to type and utilize various software programs efficiently and operate general office equipment.

6. Ability to work in an office setting with moderate noise levels.

7. Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push/pull, stoop/kneel, bend/twist, and reach to retrieve or move items in a typical office environment.

8. Must be able to work scheduled hours and overtime as needed.

9. This role has been designated as either a hybrid role, which gives employees the opportunity to work from home on Mondays and Fridays and working in the office on Tuesday, Wednesday, and Thursday, or a remote role, which means the employee will work entirely offsite.

o Exceptions to the designated work arrangement may be made based on business needs.

o Please note that the Company retains the right to change a position’s designation at any time.

10. Ability to concentrate and focus on details when reviewing documents, analyzing data, and performing computer-based tasks.

11. Ability to manage multiple tasks and deadlines while maintaining accuracy and efficiency.

12. Ability to problem-solve efficiently and make sound decisions.

13. Ability to manage job-related stress and interactions with clients, colleagues, or external parties.

14. Ability to communicate ideas clearly in both verbal and written form.

15. Ability to work with others in a collegial and collaborative manner

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REASONABLE ACCOMMODATION : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.

***All roles require periodic travel to Springfield, MA for company meetings, events, and team activities***

For over 25 years, Farm Credit Financial Partners, Inc. (FPI) has provided technology products and services to the Farm Credit System. We care deeply about the agricultural credit associations (ACAs) we serve through our mission of delivering trusted technology solutions to help American agriculture thrive. As a customer-owned service organization, we support ACAs from Maine to California with over 62,000 customer-members and over $40 billion in loan volume . Everyone here contributes to the success of our customers, and to the vibrant culture that makes FPI a great place to work. Throughout the year, you will find us having fun and jamming out to FPI’s band, coming together to support local charities, and celebrating our wins together.

We offer a robust benefits package that includes competitive earnings, hybrid and remote work options, tuition reimbursement, generous 401(k) matching, and development opportunities through company-sponsored trainings and certifications.

Come grow with us: financialpartners.com .

Salary is determined based on a range of factors, including relevant experience, specific skills, demonstrated knowledge, and abilities. We strive to offer equitable and competitive compensation that reflects each candidate’s unique qualifications. Compensation ranges are subject to change based on factors such as market data, industry trends, and internal equity considerations.

Farm Credit Financial Partners, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, national origin, sex or gender, religion, pregnancy, marital status, status as a veteran, sexual orientation, gender identity, disability, or any other characteristic protected by law. EEO / Disabilities / Veterans

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