Logistics Coordinator – Delivery Operations
Chandler, AZ 85286 (100% Onsite)
$26/hr – 6-Month Contract
Swoon is hiring on behalf of a leading Healthcare organization
About the Role
Swoon is partnering with a top healthcare leader to hire a Logistics Coordinator who will support home-delivery operations across multiple regions. In this role, you will coordinate delivery routes, support CDL drivers, resolve real-time delivery issues, and ensure compliance with transportation regulations.
This position is ideal for someone with experience in dispatching, routing, transportation coordination, or logistics operations who thrives in a fast-paced environment and enjoys problem-solving.
What You’ll Do
- Coordinate and optimize daily home-delivery routes across multiple facilities and states.
- Support 45+ CDL drivers by providing updates, resolving delivery issues, and adjusting routes as needed.
- Communicate with internal teams, home patients, clinic staff, customer service, and operations personnel regarding delivery status and special instructions.
- Prepare daily delivery paperwork and collaborate with 3PL partners (e.g., Cardinal) for accurate picking, staging, and sequencing.
- Maintain DOT-related documentation, including Driver Qualification Files (JJ Keller), driver logs, fuel trip reports, and timecards.
- Analyze delivery data, performance metrics, and cost impacts to propose operational improvements.
- Manage scheduling for vacations, holidays, and unplanned absences using a 12-week rolling calendar.
- Document order changes, delivery discrepancies, and progression notes in internal systems.
- Serve as the first point of contact for drivers reporting issues while on route.
What We’re Looking For
Required
- High school diploma or equivalent.
- 2+ years of experience in logistics, dispatching, transportation coordination, fleet support, or distribution operations.
- Strong analytical and problem-solving skills.
- Intermediate proficiency in Microsoft Excel and Microsoft Office.
- Ability to work with multiple software applications simultaneously.
- Strong communication skills and comfort working with high-volume, fast-paced operations.
- Must be able to work 100% onsite in Chandler, AZ.
Preferred
- Experience supporting CDL drivers or home-delivery operations.
- Familiarity with DOT compliance and/or JJ Keller systems.
- Prior experience in the healthcare, logistics, or transportation industry.
- Experience with routing or dispatch software (any platform is fine).
Why Join?
- Work with a highly respected leader in the healthcare industry.
- Opportunity for contract extension based on performance and business needs.
- Gain hands-on experience in a critical, high-impact operational logistics environment.
- Join a team that values collaboration, problem-solving, and continuous improvement.
