Our client, a well-known music entertainment company, is looking for someone to join their team as a Logistics Coordinator. This role is hybrid in New York City!
This is a W2 contract budgeted until December 18, 2026
In this role, you'll help ensure products move seamlessly from vendors to warehouses, retail distribution centers, and tour locations around the world, including high-profile merchandise launches where timing is critical and shipments often require expedited handling.
What You Will Be Doing
- Coordinate domestic and international merchandise shipments for eCommerce, retail, and tour operations.
- Manage inbound shipments to warehouses, distribution centers, and event locations while ensuring on-time delivery.
- Track shipments from origin to destination and proactively resolve transportation issues.
- Partner with freight carriers, vendors, warehouses, and internal stakeholders to ensure smooth logistics operations.
- Troubleshoot shipping delays, including customs clearance issues, and communicate timely updates to all impacted parties.
- Support high-profile merchandise launches and time-sensitive shipments that require quick execution and attention to detail.
- Maintain accurate shipment tracking, documentation, and status updates across multiple systems.
- Prioritize and manage a high volume of communications in a fast-paced environment.
- Collaborate cross-functionally to ensure logistics operations align with business deadlines and customer expectations.
- Provide occasional after-hours support for urgent shipments, product launches, or critical business needs
Required Skills & Experience
- 2+ years of experience in logistics, supply chain, transportation, or merchandise operations.
- Experience coordinating domestic shipments; international logistics experience is strongly preferred.
- Knowledge of LTL shipping, carrier networks, and freight coordination is preferred.
- Experience managing customs issues or international shipment exceptions is a plus.
- Strong organizational, multitasking, and problem-solving skills with exceptional attention to detail.
- Excellent written and verbal communication skills, with the ability to effectively manage multiple stakeholders.
- Ability to thrive in a fast-paced, high-volume environment and manage competing priorities.
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
- Experience with Monday.com, SharePoint, FedEx Advanced Shipment Tracking, and UPS Quantum View is preferred.
- Experience shipping apparel, merchandise, or consumer products is highly preferred.
- Background in music merchandise, entertainment, live events, or retail merchandising is a plus.
