Job Summary:

Seeking a detail-oriented Logistics & Dispatch Administration Coordinator with experience in global logistics, shipment coordination, dispatch operations, and supply chain support. The ideal candidate should have strong communication, analytical, and escalation management skills in a fast-paced environment.

Key Responsibilities:

Manage day-to-day logistics and dispatch operations while ensuring SLA compliance
Coordinate RMA, advance replacement shipments, and returns processing
Support field engineer dispatch coordination and escalation management
Work closely with logistics vendors, operations teams, and support organizations
Analyze operational data and maintain reporting metrics using Excel and internal systems
Participate in root cause analysis and corrective action processes
Maintain weekly/monthly dispatch and logistics reports
Support process improvements, documentation, and operational standards
Assist with ServiceNow and SAP related dispatch operations and system updates
Collaborate with cross-functional teams to resolve shipment and field issues

Required Qualifications:

3+ years of experience in Global Logistics or Supply Chain Operations
Strong experience with dispatch coordination and logistics support
Excellent analytical and problem-solving skills
Strong communication and stakeholder management abilities
Experience using Excel, Word, PowerPoint, and Google Workspace
Knowledge of SAP, ServiceNow, or Salesforce is preferred
Ability to multitask and work independently
Flexible for extended coverage/weekend support when needed
Candidate location must be clearly mentioned on resume

TPI Global Solutions

Latest Jobs

Logistics Coordinator