We are seeking a Platform IT Operations Leader to own the reliability, scalability, and performance of our global enterprise platforms. This individual will lead infrastructure and cloud operations across a hybrid environment, ensuring systems are secure, compliant, and always available to support business-critical operations. This is a senior leadership role responsible for driving modern platform operations, building reliability engineering capabilities, and leading global teams and partners.
Responsibilities
- Lead global platform operations across cloud, data centers, and enterprise applications, ensuring high availability and performance
- Define and execute a platform operations strategy covering compute, storage, cloud, databases, backup, and monitoring
- Build and mature a platform reliability or site reliability engineering function focused on automation, observability, and resilience
- Establish service levels, operational processes, and governance aligned to ITIL and reliability best practices
- Oversee hybrid infrastructure environments including cloud platforms and on-premise systems
- Drive automation and infrastructure-as-code to improve scalability and reduce manual effort
- Partner with architecture, security, and application teams to deliver secure and scalable platform services
- Ensure reliability of enterprise platforms including ERP, CRM, data platforms, and business applications
- Lead database operations including performance, backup, recovery, and patching across multiple platforms
- Implement monitoring, observability, and incident management capabilities to improve system visibility and response
- Ensure compliance with regulatory and security requirements, including audit readiness and control management
- Lead disaster recovery and business continuity planning for critical systems
- Manage global teams and external partners to deliver 24x7 operational support
- Own infrastructure and cloud budgets, driving cost optimization and financial transparency
Qualifications
- 15+ years of experience in IT infrastructure, cloud, or platform operations
- 7+ years of leadership experience managing global teams and/or managed service providers
- Experience operating in hybrid environments across cloud and on-premise infrastructure
- Strong understanding of enterprise platforms, infrastructure services, and operational best practices
- Experience building or scaling reliability engineering or modern operations functions
- Background working in regulated environments such as manufacturing, aerospace, healthcare, or similar industries preferred
- Proven ability to lead large-scale operations, drive improvements, and manage complex environments
- Strong communication and stakeholder management skills
Technical Environment
- Cloud platforms such as Azure and AWS
- Virtualization and container technologies including VMware and Kubernetes
- Enterprise databases including SQL Server, Oracle, and PostgreSQL
- Monitoring and observability tools such as ServiceNow, Splunk, Datadog, or Dynatrace
- Automation tools including Terraform, Ansible, and scripting frameworks
Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.
