Regional Vice President of Operations

True Red • Full-time • Dallas-Fort Worth Metroplex, US • $200,000 - $280,000 / year • 6d ago

Regional Vice President of Operations – Telecommunications Infrastructure

📍 North Texas | Multi-Market Leadership | Telecom Infrastructure

An established and rapidly growing infrastructure services organization is seeking a Regional Vice President of Operations to lead large-scale telecommunications operations across North Texas and surrounding markets.

This is a high-impact executive leadership role overseeing field operations, construction, service delivery, maintenance, and network performance across a complex multi-market region. The successful candidate will drive operational excellence, regional growth, customer satisfaction, and financial performance while leading large operational teams in a fast-paced telecom environment.

Key Responsibilities:

Operational Leadership

Lead day-to-day regional operations across construction, field services, installations, maintenance, network operations, and service assurance.
Develop and execute operational strategies that improve service reliability, operational efficiency, and customer experience.
Ensure compliance with all safety standards, regulatory requirements, and operational policies.
Support major infrastructure initiatives including fiber deployments, network modernization, and capacity expansion projects.

Regional Performance & Strategy

Own regional P&L performance, budgeting, forecasting, and operational cost management.
Analyze operational KPIs and performance data to drive continuous improvement and optimize resource allocation.
Partner with executive leadership to align regional initiatives with broader organizational growth objectives.
Provide operational reporting, insights, and strategic recommendations at executive level.

Leadership & Team Development

Lead, mentor, and develop high-performing operational leadership teams across multiple markets.
Foster a culture centered around accountability, safety, operational excellence, and customer-first delivery.
Support workforce planning and organizational scalability to meet aggressive growth targets.

Customer Experience & Service Delivery

Oversee installation, repair, and maintenance performance to ensure SLA compliance and high customer satisfaction.
Collaborate closely with engineering, customer support, finance, fleet, HSE, HR, and sales teams to improve operational outcomes and resolve escalations effectively.

What We’re Looking For

Required Experience

10+ years of progressive operational leadership experience within telecommunications infrastructure, broadband, fiber, wireless, or cable environments.
Proven track record leading large multi-market field operations teams.
Strong understanding of telecom construction, network operations, service delivery, and regulatory compliance.
Demonstrated success managing P&L responsibility, operational budgets, and performance metrics.
Exceptional leadership, communication, and organizational skills.
Ability to travel regularly throughout DFW, Houston, and East Texas.

Preferred Background

Experience within high-growth telecom or fiber deployment environments.
Background in FTTH, wireless infrastructure, and large-scale network expansion projects.
Bachelor’s degree in Business, Engineering, Operations Management, or related discipline preferred; MBA advantageous.

Success in This Role Looks Like

Strong regional financial and operational performance.
Consistent achievement of safety, quality, and service metrics.
High employee engagement and leadership retention across field operations.
Successful delivery of strategic regional growth initiatives and infrastructure projects.

Compensation & Benefits

Base salary - depending on experience
Annual performance bonus
Long-term growth and executive progression opportunities
Comprehensive healthcare and retirement package
Vehicle allowance and travel support
Executive-level benefits package

Why This Opportunity?

This is an opportunity to join a nationally recognized infrastructure organization delivering critical telecom and utility projects across the United States. The business offers significant executive visibility, long-term growth potential, and the chance to play a key role in large-scale infrastructure expansion across Texas.