Transportation Dispatcher

Wilco • Full-time • Mount Angel, OR, US • 3w ago

JOB SUMMARY: Collect, coordinate, organize, and assign freight movements according to customer requests with complete compliance to DOT regulations and company rules. This includes all aspects of Retail, Energy, and Ag tractor-trailer transport.

REPORTS TO: Director, Transportation & Distribution

Responsibilities

Schedule drivers and assign routes to maximize efficiency, productivity, and customer service
Communicate with tact, and in a way that motivates and inspires the driver team employees.
Ensure efficient utilization of labor and equipment
Proactively communicate with customers and sales departments to determine transportation needs
Organize and prioritize loads depending on customer needs and resource availability
Enter assignment data in the computer database and notify drivers of assigned work
Prepares and submits documents and reports, including but not limited to federal and state road use tax and other compliance reporting within assigned areas of responsibility and within established timeline standards
Archives DVIR, daily trip reports, and all other associated documents, in accordance with state and federal guidelines
Register and license new fleet vehicles and maintain current registration on all Wilco fleet vehicles
Enters new vehicle data in Webworks. Assigns unit numbers and provides a unit number label to the location. Maintain Webworks data to ensure accurate status and location of all Wilco assets
Validates and approves vendor charges, and enters information into the DocuWare database within established timeline standards; promptly forwards invoices to the manager for final approval
Work closely with the Transportation Director, Distribution Center, Energy, and transportation drivers
Effectively communicate customer service and operational issues with the Transportation Director
Documents actions by completing forms, documents, and reports

SPECIAL SKILLS/TRAINING

Ability to communicate clearly and concisely, both verbally and in writing
Skill in observing situations analytically and objectively, and relaying details accurately
Working knowledge of tractor-trailer trucks and associated equipment
Knowledge of Federal and State Laws (Oregon & Washington) pertaining to trucking and hazardous material distribution
Proficient use of PC software to include WORD, EXCEL, OUTLOOK, or other databases, internet navigation, and research
Excellent time management, organization, and workload prioritization skills
Attention to detail and accuracy
Ability to multitask
Maintains positive behaviors, approaches, attitudes, and commitments to interpersonal service regarding customers, visitors, and coworkers

EXPERIENCE/EDUCATION

High school graduate
Truck fleet dispatching and/or driver supervision
CDL is a plus

PHYSICAL REQUIREMENTS

Ability to sit or stand in one place for extended periods of time
Ability to grasp, clutch, pull, push, climb, bend, stretch, and kneel
Ability to lift up to 50 pounds

WORKING CONDITIONS

Frequent early, late, and weekend shifts
Outdoor/indoor environment, including but not limited to exposure to noise, lime dust, dirt, and petroleum product fumes

BENEFITS

Medical, dental, and vision health insurance
Profit Sharing Program - up to 3% of your annual wages
401 (k) Retirement Plan with up to 6% Employer Match
Advancement Opportunities
Employee Assistance Program
Referral Bonus - refer a friend or family member
Long-term disability and Life/AD & D Insurance
Generous Employee Discount
Tuition Reimbursement
On-Demand Pay
Holidays and paid time off.

About Wilco

Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments, including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by The Oregonian for 12 years. We are dedicated to our team and attribute this distinction to them.

Hiring Veterans / Military Friendly