Description
At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality instruments for musicians of all skill levels. As a member of our organization, we seek candidates who possess the following values: Integrity, Excellence, Teamwork, Inclusivity, and Innovation. Please see our Conn Selmer website (www.connselmer.com) for more information about who we are.
The Director of Distribution & Logistics reports directly to the Senior Vice President of Global Manufacturing and Distribution and is responsible for end-to-end distribution operations including warehousing, transportation, inventory flow, order fulfillment, and associated inspection and returns processes. This role ensures high service levels, optimized costs, and efficient operations aligned with Conn-Selmer’s supply chain and commercial objectives.
Responsibilities
- Lead distribution and logistics operations to deliver on-time, accurate, and cost-effective product flow while driving operational excellence and continuous improvement.
- Lead all warehouse and distribution center operations including receiving, storage, picking, shipping, and material handling
- Ensure safe, compliant, and efficient facility operations
- Drive on-time and accurate order fulfillment to meet customer expectations
- Lead and support import instrument inspection processes within the distribution center
- Oversee vendor return and customer return processes including physical handling, disposition, and system accuracy
- Lead and manage inventory accuracy, cycle counting, transactional accuracy, and material flow including FIFO discipline
- Optimize transportation strategy including partnering with Indirect Sourcing Team on carrier selection, freight cost, and routing.
- Implement Lean practices to improve productivity, throughput, and space utilization. Continually update distribution analysis of the network to ensure space requirements owned and leased are optimized for projected requirements.
- Leverage ERP and warehouse systems to enhance visibility and operational control
- Partner cross-functionally with manufacturing, quality, planning, procurement, and customer service
- Support new product launches and demand changes through effective distribution planning
- Develop and lead a high-performing team with strong accountability and engagement
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field required
- APICS Certified in Logistics, Transportation and Distribution (CLTD) preferred
- 10+ years in distribution, logistics, or supply chain leadership
- 5+ years leading distribution or warehouse operations
- Experience in manufacturing or hybrid environments
- Proven track record driving operational improvement and cost reduction
- Strong knowledge of warehouse operations, inventory control, transportation, and reverse logistics
- Experience with ERP/WMS systems (D365 preferred)
- Lean or continuous improvement experience preferred
- Strong leadership, communication, and problem-solving skills
- Periodic travel to company facilities
- Combination of office and warehouse environment
- Ability to stand and walk distribution floor as needed
- Occasional lifting up to 25–50 lbs
