Job Title: Production Operations Coordinator
Salary Range: 60- 80K
Position Type: Full-Time / Onsite
Job Department: Kitchen
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Production Operations Coordinator will support end-to-end production operations across multiple national retail accounts, partnering closely with sourcing, production, logistics, compliance, and sales teams to ensure seamless execution from development through final delivery.
- Coordinate daily production operations across sourcing, production, logistics, quality assurance, and retailer compliance
- Manage purchase orders, WIP reports, shipment tracking, production timelines, and delivery schedules
- Communicate directly with overseas factories, vendors, and logistics partners to ensure timely execution and issue resolution
- Monitor replenishment programs, shipment planning, and inventory flow to support retailer demand and business timelines
- Maintain detailed Excel trackers, production calendars, payment schedules, and operational reporting
- Coordinate product testing, inspections, bookings, and compliance requirements with third-party partners
- Support cross-functional teams including import, compliance, sales, sourcing, accounting, and product development
- Troubleshoot operational challenges related to production delays, shipping issues, vendor performance, and customer service matters
- Maintain accurate purchase order management, style setup, and system data integrity
- Identify opportunities to improve operational efficiency through shipment consolidations, container optimization, production planning, and process improvements
- Perform related duties as assigned
COMPETENCIES
- Highly organized, proactive, and detail-oriented
- Strong project management and multitasking skills in a deadline-driven environment
- Advanced proficiency in Microsoft Excel and operational reporting
- Excellent verbal and written communication skills
- Strong vendor management and relationship-building abilities
- Ability to collaborate effectively across multiple departments and global teams
- Strong analytical and problem-solving mindset with a focus on operational efficiency
- Knowledge of production timelines, logistics coordination, quality assurance, and inventory management processes
- Experience working with retail production workflows, retailer compliance requirements, and overseas manufacturing preferred
- Experience supporting national retail accounts, including off-price and mass-market retailers preferred
EDUCATION AND EXPERIENCE
Bachelor’s degree in Supply Chain, Logistics, Operations, Merchandising, Business, or a related field preferred. 2–6+ years of experience in production coordination, product operations, merchandising, supply chain, or related operational roles within consumer products, wholesale, or retail industries preferred.
