đźšš Logistics Manager | Consumer Healthcare
đź“Ť Louisville, KY (Remote with travel to our Cary US office)
Alliance is looking for a Logistics Manager to keep our consumer healthcare products flowing smoothly across the US. This is a delivery-focused, operational role, working in partnership with our 3PL partner in Louisville, Kentucky to ensure orders are shipped, stored, and delivered accurately, compliantly, and on time.
This is a remote role but which will require monthly site meetings to Louisville, so your location needs to be within a 2 hour commute.
At Alliance, we specialise in advanced skincare solutions (KeloCote, Hydomol, and more) and vitamins, minerals & supplements (MacuShield, Forceval & Amberen….) Backed by innovation and driven by purpose, we're on an exciting journey of transformation and commercial acceleration worldwide.
What you’ll be doing
Logistics & Distribution Execution
- Execute and monitor daily logistics, warehousing, transportation, and customer service activities in line with established plans and procedures
- Coordinate and support the end-to-end order fulfilment process, from release through delivery
- Track product movement from origin to final destination using web-based logistics and inventory management systems
- Arrange warehousing activities, route planning, shipment processing, and goods cataloguing
Operational Coordination
- Liaise with internal stakeholders and external vendors to support transportation and delivery activities
- Monitor stock levels, shipment status, delivery times, transport costs, and overall logistics efficiency
- Escalate delivery issues, delays, inventory discrepancies, or customer complaints to appropriate internal teams
Performance Monitoring & Continuous Improvement
- Maintain logistics metrics and dashboards to assess cost, service, accuracy, and timeliness
- Analyse logistics data to identify trends, inefficiencies, and opportunities for improvement
- Support initiatives focused on improving productivity, cost control, and service levels
- Provide input into process reviews and procedural improvements to enhance delivery performance
Compliance & Quality
- Ensure logistics and warehouse operations comply with applicable laws, regulations, and ISO or quality requirements relevant to consumer healthcare products
- Monitor warehouse activities including receiving, storage, shipping, and inventory integrity
- Maintain accurate and up-to-date logistics databases and records
👀 What we’re looking for
- Strong experience managing 3PL relationships in the US
- Solid understanding of US healthcare distribution regulations
- Proven logistics or supply chain experience in consumer healthcare, OTC, pharma, or regulated FMCG
- Commercial mindset with experience managing logistics costs and service KPIs
- Confident, customer-facing communicator who can manage escalations and build trust
- Highly organised, data-driven, and comfortable in a matrix, international environment
- Bachelor’s degree in Supply Chain, Logistics, Business, or similar (required)
- APICS / CSCP / CPIM or similar certification (desirable)
- SOLE and/or APICS membership (preferred)
