🚚 Logistics Manager | Consumer Healthcare

📍 Cary, NC (Hybrid – Alliance US HQ) or Louisville, KY (Remote with travel to Cary)

Alliance is looking for a Logistics Manager to keep our consumer healthcare products flowing smoothly across the US. This is a delivery-focused, operational role, working day-to-day with our 3PL partner in Louisville, Kentucky to ensure orders are shipped, stored, and delivered accurately, compliantly, and on time.

At Alliance, we specialise in advanced skincare solutions (KeloCote, Hydomol, and more) and vitamins, minerals & supplements (MacuShield, Forceval & Amberen….) Backed by innovation and driven by purpose, we're on an exciting journey of transformation and commercial acceleration worldwide.

What you’ll be doing

Logistics & Distribution Execution

Execute and monitor daily logistics, warehousing, transportation, and customer service activities in line with established plans and procedures
Coordinate and support the end-to-end order fulfilment process, from release through delivery
Track product movement from origin to final destination using web-based logistics and inventory management systems
Arrange warehousing activities, route planning, shipment processing, and goods cataloguing

Operational Coordination

Liaise with internal stakeholders and external vendors to support transportation and delivery activities
Monitor stock levels, shipment status, delivery times, transport costs, and overall logistics efficiency
Escalate delivery issues, delays, inventory discrepancies, or customer complaints to appropriate internal teams

Performance Monitoring & Continuous Improvement

Maintain logistics metrics and dashboards to assess cost, service, accuracy, and timeliness
Analyse logistics data to identify trends, inefficiencies, and opportunities for improvement
Support initiatives focused on improving productivity, cost control, and service levels
Provide input into process reviews and procedural improvements to enhance delivery performance

Compliance & Quality

Ensure logistics and warehouse operations comply with applicable laws, regulations, and ISO or quality requirements relevant to consumer healthcare products
Monitor warehouse activities including receiving, storage, shipping, and inventory integrity
Maintain accurate and up-to-date logistics databases and records

👀 What we’re looking for

Strong experience managing 3PL relationships in the US
Solid understanding of US healthcare distribution regulations
Proven logistics or supply chain experience in consumer healthcare, OTC, pharma, or regulated FMCG
Commercial mindset with experience managing logistics costs and service KPIs
Confident, customer-facing communicator who can manage escalations and build trust
Highly organised, data-driven, and comfortable in a matrix, international environment
Bachelor’s degree in Supply Chain, Logistics, Business, or similar (required)
APICS / CSCP / CPIM or similar certification (desirable)
SOLE and/or APICS membership (preferred)

Alliance Pharmaceuticals Limited

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