A Forensic Services Project Coordinator will support the Nederveld team by assisting engineers and clients with coordinating site visits for forensic engineering and fire investigation assignments while also supporting intake operations.
This is a cross-functional role that requires contributing to both scheduling and intake workflows daily. The position serves as a key point of coordination between clients, engineers, external parties and internal teams to ensure timely and accurate assignment execution.
Key Responsibilities
Scheduling & Coordination
- Coordinate and schedule site visits across multiple regions
- Align investigator availability, travel logistics, and client schedules
- Manage assignments from initial outreach through confirmation
- Adjust schedules in real time based on changes, delays, or conflicts
Intake & Customer Support
- Handle inbound calls, emails, and new assignments
- Collect and verify project details
- Enter and maintain accurate data in internal systems
- Manage and respond to inbox and phone activity
General Responsibilities
- Communicate daily with clients, engineers, and external parties
- Perform outbound follow-ups to secure scheduling confirmations
- Manage multiple assignments in a deadline-driven environment
- Document all activity accurately in internal systems
- Support team workload, including phones and intake coverage as needed
Required Education And Experience
- Bachelor’s Degree, Technical School in related field, High School Diploma, Home School Diploma, or GED equivalent.
- 3-4 years of professional office experience.
- Demonstrated success working in a deadline-driven environment.
Essential Skills For Performing The Job
- Positive and enthusiastic attitude.
- Professionalism.
- Detail-oriented with a high degree of accuracy.
- Self-motivation.
- Customer service-oriented with excellent interpersonal, organizational, problem-solving and strategic thinking skills.
- Technologically savvy:
- Experience with Microsoft 365.
- Ability to type 50+ words per minute.
- Communication:
- Excellent verbal and written.
- Active listening.
- Writing skills, including grammar, punctuation, and sentence structure knowledge.
- Ability to:
- Work diligently, both independently and collaboratively.
- Learn from constructive feedback and continuously seek improvement.
Position Type and Expected Hours
- This is a full-time, in-office position.
- Standard hours for this position, 9:00 a.m. to 6:00 p.m. CT., are required.
Compensation And Benefits
- Pay: $24.00/hour - $29.00/hour. Pay is commensurate with experience, education, skills, and abilities.
- Medical, dental, and vision insurance and short- and long-term disability.
- 401 (k) with an employer match.
- Paid time off.
Physical Demands
This position is largely sedentary. Employees are regularly required to stand, sit, walk, reach, type, talk, and hear.
Disclaimer
Please note that this position description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities are subject to change.
Eligible candidates will be legally authorized to work in the United States without employment visa sponsorship.
Nederveld Inc. is an Equal Opportunity Employer.
