SUMMARY OF FUNCTIONS:
- Provides quality hands on support and expertise with emphasis on activities related to supplier quality and modernizations for our service department.
MAJOR DUTIES AND RESPONSIBILITIES:
- Performs internal and external (supplier) visits and audits to ensure adherence to quality standards and specifications for the service, project management, and purchasing groups.
- Develops supplier’s capabilities to insure ANDRITZ Schuler standards and requirements can be met.
- Responsible as the key liaison between ANDRITZ Schuler and suppliers, ensuring that overall specifications, quality requirements, and expectations are met for all purchased products.
- Visiting vendor facilities and observing the manufacturing environment to review and assess in process material to determine if timing targets can be met.
- Provide feedback to engineering on drawings that are incorrect, incomplete or need clarification.
- Works with service personnel and suppliers to proactively identify, and if necessary, resolve critical issues.
- Develops and implements methods and procedures for identifying non-conforming parts, materials and products, and determines disposition options.
- Responsible for entering non-conformities into SAP when issues are found.
- Performing regular quality control audits to ensure vendors are capable of meeting Schuler quality requirements.
- Develop supplier metrics to identify problem suppliers and develop improvement plans to improve performance.
- Creates productive relationships with suppliers and vendors through proactive communication, active responses, personal visits.
- Willingness to learn about capital equipment, i.e., presses and related machinery.
- Performs other quality control functions as necessary or as requested.
REQUIREMENTS:
- Strong background in machined and fabricated products
- Associate’s degree in related field and/or Five (5) years of related experience.
- Must be willing to travel, on a regular basis, to local suppliers in North America, as needed.
- Ability to read and understand product specifications, blueprints and engineering standards.
- Able to use inspection gages such as micrometers, calipers and indicators.
- Able to analyze data and present and create reports.
- Able to support organization’s Quality Management systems in line with standards.
- Proficient user of Microsoft Office (Excel, Outlook and PowerPoint)
- SAP knowledge is helpful.
- Highly organized and time conscious
- Possess strong analytical aptitude
- Self-motivated and results oriented.
- Proficient computer skills with the ability to learn new software
- Customer focused
- Strong time management and organizational skills
- Ability to multi-task and to work in dynamic business environment; Adaptable to change
- Self-motivated and results oriented; Ability to use judgement and make decisions independently
- Teamwork oriented to resolve problems and achieve goals
- Excellent listening, verbal and written communication skills
- Fluent in English with advanced reading and writing skills
- Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade.
ORGANIZATIONAL RELATIONSHIPS:
- Works closely with Engineering, Service, Project Management, Purchasing and suppliers in support of overall quality and process improvement for the service organization.
MISCELLANEOUS
- Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification.
