a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
Overview of the Role
The GTM Operations Program Manager plays a critical role in supporting go-to-market operations with a strong focus on hardware logistics, inventory management, and operational process delivery. This role partners closely with cross-functional stakeholders and external service providers to ensure efficient, scalable, and data-driven operations that support business growth.
The Basics
Duration: 9 months
Hours per week: 40 hours per week
Location: Onsite in Santa Monica
Top 3 Required Qualifications
- Demonstrated program management expertise, with proven ability to scope, plan, execute, and track complex cross-functional initiatives, ideally within a hardware or logistics-driven environment.
- Strong proficiency with ERP and CRM systems, including Salesforce and SAP (or equivalent), with experience in reporting, data models, and process automation.
- Advanced analytical skills, including the ability to define KPIs, analyze operational data, and translate insights into actionable improvements using tools such as Excel or Google Sheets.
Other Qualifications
- 3+ years of experience in Sales Operations, GTM Strategy, Logistics, Business Operations, or a related field within a fast-paced technology environment.
- Experience with parcel or freight logistics strongly preferred.
- Understanding of international shipping practices and customs processes is a plus.
- Customs broker license is an advantage.
- SAP experience is an advantage.
- Self-starter mindset with the ability to work effectively at both strategic and detailed levels.
Key Responsibilities
- Manage inventory operations including asset tagging, availability tracking, and refurbishment processes.
- Coordinate internal and external hardware delivery and shipping requests across varied business needs.
- Provide operational guidance and day-to-day support to key stakeholders and broader teams.
- Own the delivery and maintenance of operational processes, including sales reporting, environmental reporting, and courier tracking for both outbound deliveries and inbound returns.
- Oversee daily account management with third-party logistics and service providers.
- Partner with external service providers to forecast capacity across key operational nodes and ensure service readiness.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
druch@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DR8-1981954 -- in the email subject line for your application to be considered.
Donna Ruch - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 03/26/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
