Location: Long Beach, CA

Reports to: VP of Operations / COO

Compensation: $140,000 – $150,000 yearly base + performance bonus

The West Coast Regional Director of Operations is responsible for leading Cargomatic’s port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.

This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.

Core Responsibilities

Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance
Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations
Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning
Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles
Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management
Serve as senior escalation point for customer, carrier, and operational issues
Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement

Labor, Compliance, and Continuous Improvement

Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations
Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations
Drive continuous improvement initiatives focused on efficiency, scalability, and service quality
Leverage operational data and TMS tools to improve visibility, decision-making, and execution

Success Measures

Regional EBITDA and margin performance
On-time pickup and delivery performance
Cost per move and operational efficiency metrics
Carrier performance, utilization, and retention
Safety, compliance, and employee engagement outcomes
Customer satisfaction and account retention

Qualifications

10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation
Proven success managing multi-site operations and regional P&L
Strong understanding of West Coast port operations; LA/Long Beach preferred
Experience leading large, distributed teams and operating in fast-paced environments
Strong financial acumen and comfort making data-driven decisions

Benefits

Medical, dental, and vision coverage
401(k) plan
Flex PTO
Other standard company benefits

Cargomatic

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West Coast Regional Director of Operations