Description
Location: Mineola, NY
About Us
Hanover Bank– When you love your work and the people you work with, careers are made!
Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.
Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.
When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!
Job Summary
Hanover Bank is looking for a full-time Director of IT Infrastructure to join our team! The Director of IT Infrastructure will be responsible for managing the successful day-to-day operations of the Information Technology Department. This highly collaborative role will successfully partner with departments across the organization to identify areas of improvement in day-to-day operations and provide excellent service and support through all technology systems.
Essential Job Duties And Responsibilities
- Plans, organizes, coordinates, and directs operational, security, network, systems, and application deployments.
- Supervises, motivates, and evaluates IT staff; delegates work; provides technical and professional skills training.
- Assist in the development and implementation of best practices, compliance standards, and security controls for on-prem and cloud infrastructure.
- Monitors vendor metrics, production, and quality, and ensures alignment with SLAs.
- Partners with the Bank's ISO by providing system application and technical expertise.
- Evaluates vendor proposals for purchases of technology solutions and services.
- Directs and oversees technology-related projects.
- Consults and collaborates with department managers to understand business objectives and develop technology solutions that will achieve those objectives.
- Develop and maintain documentation for processes and system configurations, author standard operating procedures for Infrastructure standards.
Education And Experience
- Minimum of 10 years of relevant experience, including in a 3rd-party IT-managed service provider environment
- Ability to lead and participate in the research and evaluation of new technologies, hardware, software, services, and implementation processes
- Sound understanding of computer systems (hardware/software), networks, etc.
- Experience in controlling information technology budget
- Strong organizational planning skills and understanding of project management concepts
- Strong understanding of computer systems, networks, security, telecommunications, databases, and storage systems
Skills And Abilities
- Ability to successfully participate and lead the execution of complex, enterprise-level projects with different teams with diverse personalities
- Commitment to excellence and high standards
- Ability to demonstrate excellent customer service and interpersonal skills
- Excellent communication and relationship-building skills, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
- Willing to work flexible hours, including evenings and weekends as the job demands, and travel as required
Our Benefits
Health & Wellness Benefits
- Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)
- Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)
- Company-paid Long-Term Disability Insurance
Voluntary Benefits
- Additional Life and AD&D Insurance for employee, spouse, and dependents
- Voluntary Short-Term Disability Insurance
- Pet Insurance
- Legal Services Plan
- Accident Insurance
- Hospital Indemnity Insurance
- Cancer Care Insurance
Retirement
- 401(k) Plan with Company Match
Time Off & Recognition
- Paid Personal Time Off (PTO)
- Paid Company Holidays
- Annual Performance Bonuses
- Annual Salary Increases
Employee Engagement
- Company-sponsored Events
- Employee Contests and Recognition Programs
Salary: $144,000 - $180,000; placement within this range will vary based on experience and skill level.
Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
