Description

Location: Mineola, NY

About Us

Hanover Bank– When you love your work and the people you work with, careers are made!

Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.

Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.

When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!

Job Summary

Hanover Bank is looking for a full-time Director of IT Infrastructure to join our team! The Director of IT Infrastructure will be responsible for managing the successful day-to-day operations of the Information Technology Department. This highly collaborative role will successfully partner with departments across the organization to identify areas of improvement in day-to-day operations and provide excellent service and support through all technology systems.

Essential Job Duties And Responsibilities

Plans, organizes, coordinates, and directs operational, security, network, systems, and application deployments.
Supervises, motivates, and evaluates IT staff; delegates work; provides technical and professional skills training.
Assist in the development and implementation of best practices, compliance standards, and security controls for on-prem and cloud infrastructure.
Monitors vendor metrics, production, and quality, and ensures alignment with SLAs.
Partners with the Bank's ISO by providing system application and technical expertise.
Evaluates vendor proposals for purchases of technology solutions and services.
Directs and oversees technology-related projects.
Consults and collaborates with department managers to understand business objectives and develop technology solutions that will achieve those objectives.
Develop and maintain documentation for processes and system configurations, author standard operating procedures for Infrastructure standards.

Education And Experience

Minimum of 10 years of relevant experience, including in a 3rd-party IT-managed service provider environment
Ability to lead and participate in the research and evaluation of new technologies, hardware, software, services, and implementation processes
Sound understanding of computer systems (hardware/software), networks, etc.
Experience in controlling information technology budget
Strong organizational planning skills and understanding of project management concepts
Strong understanding of computer systems, networks, security, telecommunications, databases, and storage systems

Skills And Abilities

Ability to successfully participate and lead the execution of complex, enterprise-level projects with different teams with diverse personalities
Commitment to excellence and high standards
Ability to demonstrate excellent customer service and interpersonal skills
Excellent communication and relationship-building skills, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
Willing to work flexible hours, including evenings and weekends as the job demands, and travel as required

Our Benefits

Health & Wellness Benefits

Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)
Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)
Company-paid Long-Term Disability Insurance

Voluntary Benefits

Additional Life and AD&D Insurance for employee, spouse, and dependents
Voluntary Short-Term Disability Insurance
Pet Insurance
Legal Services Plan
Accident Insurance
Hospital Indemnity Insurance
Cancer Care Insurance

Retirement

401(k) Plan with Company Match

Time Off & Recognition

Paid Personal Time Off (PTO)
Paid Company Holidays
Annual Performance Bonuses
Annual Salary Increases

Employee Engagement

Company-sponsored Events
Employee Contests and Recognition Programs

Salary: $144,000 - $180,000; placement within this range will vary based on experience and skill level.

Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hanover Bank

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Director of IT Infrastructure