Logistics Coordinator
About Clearly LogisticsClearly Logistics is a fast-moving, people-first freight brokerage firm on a mission to deliver exceptional logistics solutions through teamwork and innovation. We operate in a dynamic industry where every day brings new challenges, and we thrive by staying agile and collaborative. Our internal culture is the heartbeat of our success – we believe in investing in our people, celebrating wins together, and always doing right by our customers and each other.
Our Core Values – CLEARLY: We live by our core values, which form the acronym CLEARLY and guide everything we do:
- Collaboration at our Core – Working together as one team to achieve shared success.
- Lead with Integrity – Doing the right thing, even when no one is watching.
- Exceed Expectations – Going above and beyond for our customers and colleagues.
- Accountability in Action – Taking ownership of our results and responsibilities.
- Results-Driven Focus – Striving for excellence and delivering on our promises.
- Logistics Innovation – Embracing creativity and new ideas to drive logistics forward.
- You Matter – Valuing each individual on our team and treating everyone with respect.
Role OverviewAs a Logistics Coordinator (Broker-in-Training), you will be immersed in learning the fundamentals of freight brokering from day one. This role is designed as a gateway to a successful career in logistics brokerage. You’ll start by supporting our experienced brokers and operations team in coordinating shipments and solving transportation challenges. Through hands-on mentorship and a structured training program, you will gradually take on more responsibility with the goal of growing into a full-fledged Logistics Broker managing your own customer and carrier accounts over time. If you’re an ambitious self-starter looking to break into the logistics industry, this is your chance to learn, grow, and make an impact in a supportive, high-energy environment.
Key Responsibilities- Coordinate Shipments: Assist in planning and executing freight shipments from pickup to delivery, ensuring timely pickups, transit updates, and on-time deliveries.
- Support Carrier Relations: Communicate daily with carriers (truck drivers and dispatchers) to secure capacity for shipments. Negotiate rates and book loads under the guidance of senior brokers to meet customer needs at competitive prices.
- Customer Service: Provide exceptional service to our clients by tracking shipments proactively and informing customers of any status updates or issues. Address problems or delays with creativity and urgency, ensuring our customers’ expectations are exceeded.
- Documentation & Administration: Handle the paperwork and data entry for shipments. This includes creating load confirmations, verifying carrier credentials, updating load status in our system, and reviewing carrier invoices for accuracy.
- Problem Solving: Jump in to resolve transportation challenges as they arise – whether it’s rerouting a shipment, finding last-minute capacity, or resolving delivery discrepancies. You’ll work with your team to develop creative solutions that keep freight moving and customers happy.
- Team Collaboration: Work closely with your mentor and the broader team on daily operations and special projects. Contribute ideas to streamline processes, improve services, and drive innovation in line with our Logistics Innovation value.
- Broker Development: Take advantage of every learning opportunity. Over time, build the skills and knowledge (pricing, market trends, relationship-building) needed to transition into managing your own clients and carriers as a Logistics Broker.
Qualifications- Education & Experience: High school diploma or GED required. A bachelor’s degree in Business, Supply Chain, or related field is a plus (but not required). Entry-level candidates are welcome – if you have internship or work experience in logistics, transportation, or customer service, that’s a bonus.
- Communication Skills: Excellent verbal and written communication skills. You’re comfortable talking on the phone and writing professional emails.
- Interpersonal Skills: People-person who can build rapport and relationships with carriers, customers, and team members. Collaboration at our Core is one of our values for a reason – we need team players who lift others up.
- Organized & Detail-Oriented: Strong organizational skills with the ability to juggle multiple shipments and tasks without letting details slip through the cracks.
- Problem Solver: Analytical mindset and cool under pressure. When faced with a challenge, you take initiative to find solutions (and you’re not afraid to ask for help or input from teammates).
- Tech-Savvy: Proficiency with basic computer applications (email, MS Office, especially Excel). Experience with transportation management software or the ability to learn new systems quickly is important.
- Motivation & Attitude: Self-motivated and eager to learn. You take accountability for your work and have a Results-Driven Focus to meet goals. A positive attitude and resilience in a fast-paced environment are key to succeeding in logistics.
- Cultural Fit: A genuine alignment with Clearly Logistics’ core values (CLEARLY). You conduct yourself with integrity, welcome accountability, and truly believe that “You Matter” applies to every colleague and customer. We’re looking for someone who wants to grow with the team, not just individually.
Why Join Clearly Logistics?- Comprehensive Training & Mentorship: You will receive hands-on training from day one, including one-on-one mentorship from seasoned logistics professionals who are invested in your growth. We’ll teach you the ins and outs of freight brokering and support you as you develop new skills.
- Career Development: This role is a career launch pad. We are committed to promotion from within – high performers can expect to take on greater responsibilities quickly. Your hard work and results will open doors to advance into roles such as Logistics Broker, Account Manager, or Team Lead as you grow with us.
- Supportive, People-First Culture: Experience a people-centric work environment where You Matter isn’t just a slogan. We foster a positive, inclusive atmosphere where your ideas are encouraged and your contributions are recognized. Need help or guidance? Teammates and leaders are approachable and ready to assist – we succeed together.
- Fast-Paced & Rewarding Environment: If you thrive in a fast-moving setting, you’ll fit right in. No two days are the same in freight, and that excitement comes with the satisfaction of overcoming challenges as a team. You’ll see the tangible impact of your efforts every day, keeping you engaged and motivated.
- Innovative Mindset: Join a company that embraces change and Logistics Innovation. You’ll be part of a forward-thinking team that leverages the latest ideas and technologies (built in-house – no AI tools referenced here!) to improve how we serve customers. Your feedback and suggestions will be valued as we continuously improve.
- Recognition & Rewards: We believe in Exceeding Expectations for our employees too. Expect competitive compensation and benefits, and performance-based incentives that reward your dedication. Hard work doesn’t go unnoticed – we celebrate individual and team successes regularly.
Ready to launch your logistics career with a company that truly invests in you? Apply today and discover why Clearly Logistics is the ideal place to start your journey in freight brokerage. Join us, grow with us, and help us continue to exceed expectations – clearly a great opportunity awaits!
