Order Processor

Ironwear • Full-time • West Palm Beach, FL, US • 5m ago

Ironwear, a trusted name in Personal Protective Equipment (PPE) manufacturing, is seeking a diligent and detail-oriented Order Processor to join our team. In this role, you will be crucial in managing the flow of customer orders, ensuring accuracy and timely processing. Your attention to detail and ability to work efficiently will support our commitment to quality and customer satisfaction.

Key Responsibilities:

Receive and review incoming customer orders for accuracy and completeness
Enter orders into the ERP system promptly and correctly
Coordinate with warehouse personnel to ensure orders are picked, packed, and shipped on schedule
Communicate with customers regarding order status, shipping notifications, and any discrepancies
Address and resolve issues related to order fulfillment and processing
Maintain accurate records and documentation for all processed orders
Assist in monitoring inventory levels and report to management as necessary
Follow all company policies and procedures related to order processing

Requirements

High school diploma or equivalent; Associate's degree in a relevant field preferred
1-2 years of experience in order processing or a similar administrative role
Proficient with ERP systems and Microsoft Office Suite, particularly Excel
Strong attention to detail and organizational skills
Excellent communication skills, both written and verbal
Ability to multitask in a fast-paced environment
Problem-solving skills with a customer-oriented approach
Basic math skills for order calculations and inventory checks

Additional Skills: