Project Coordinator, Business Operations & Logistics

Major League Baseball (MLB) • Full-time • New York, NY, US • 1w ago

Major League Baseball (MLB) is seeking a highly organized Project Coordinator to join its Business Ops & Logistics Team. This role serves as a critical bridge between business strategy and technical execution, driving efficiencies across infrastructure projects that power MLB’s video distribution, replay systems, and ballpark technology.

The successful candidate will be responsible for building and implementing project management workflows, managing procurement lifecycles, and ensuring that complex technology projects move from idea to execution on time and within budget. We are looking for a strategic thinker with a roll-up-your-sleeves approach who can navigate the fast-paced landscape of live sports media and technical infrastructure.

Responsibilities

Procurement & Financial Logistics

End-to-End Procurement: Maintain all processes related to procurement requests, including confirming requirements, obtaining vendor quotes, and mapping costs to allocated budgets
Financial Tracking: Provide operational support for YTD cost trackers and Purchase Order (PO) systems; liaise with MLB Accounts Payable to ensure timely invoice processing and vendor payments
Budget Reconciliation: Work closely with Technology Infrastructure leaders and MLB Finance to reconcile departmental budgets and ensure financial accuracy
Bill of Materials (BOM): Create and manage BOMs for Media Operations and Ballpark infrastructure projects to ensure hardware requirements from project kickoffs

Project Coordination & Workflow Management

Project Lifecycles: Track task completion and project timelines for Media Operations-based initiatives
Documentation & SOPs: Create and maintain accurate project documentation, including operational procedures for the Media Operations team
Communications: Plan and manage both internal and external communications ensuring alignment between MLB partners, internal engineering leads, and third-party vendors
Meeting Management: Attend planning sessions; capture and distribute high-quality notes, follow-up items, and actionable tasks to keep teams on schedule

Operational Strategy & Risk

Risk Mitigation: Identify, prioritize, and communicate project risks to leadership before they impact delivery
Logistical Strategy: Assist with feasibility studies, inventory management approaches, and global deployment/shipment strategies for technical hardware
Vendor Relations: Work with MLB Legal to maintain Service Level Agreements (SLAs) for hardware and services critical to operational support
Data Reporting: Monitor ServiceNow dashboards to track incidents and create weekly status reports regarding system health and operational readiness

Qualifications & Skills

Education: Bachelor’s degree required
Technical Skills: Advanced proficiency in Excel and experience with collaboration tools (e.g., Asana, Google Workspace, Confluence, Jira, or ServiceNow).
Logistics Mindset: Demonstrated ability to manage complex procurement processes and reconcile budgets
Organization: Exceptional organizational skills with the ability to manage multiple high-priority projects in a fast-paced environment
Communication: Strong verbal and written communication skills; ability to distill complex technical updates into clear business reports
Industry Knowledge: A basic understanding of MLB operations and the 30 Clubs is a plus
Flexibility: While primarily a business operations role, the candidate should have the flexibility to adapt to live event schedules and infrastructure-focused deadlines as needed

Pay Range: $27.00 - $33.00 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

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Are you ready to Step Up to the Plate? Apply below!