Logistics Coordinator

ICAT Logistics • Full-time • Remote (Elkridge, MD, US) • 3w ago

Description

Life Science Department

Four 10-hour shifts. All shifts include a 30-minute lunch

Friday - 10:30am - 9:00pm EST

Saturday - 7:00am - 5:30pm EST

Sunday - 7:00am - 5:30pm EST

Monday 10:30am - 9:00pm EST

Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication.

Responsibilities

Answering phones and e-mails professionally and expediently.
Adequately assess Sales rep/ project manager needs and determine the reason for contact
During order input, adequately gather all relevant information
Effectively route packages based on customer specifications
Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc.
Notify responsible parties for special services requests
Identifying opportunities for process improvements to augment the level of quality of service
Additional duties as assigned.
Work with external and internal clients to arrange, transport, and deliver their consignments.
Utilize our vendors and partners to provide timely, professional, and cost-effective solutions.
Utilize our TMS effectively and diligently.
Use your sense of urgency to identify, communicate, and solve problems.
Communicate effectively with Sales reps/project managers, coworkers, and management.
Have a familiarity with governmental compliance agencies such as the TSA and DOT.
Perform other duties as need.

Requirements

Bachelor’s degree in supply chain, or related field preferred
Transportation experience or internship is ideal
Natural ability to multi-task in a fast-paced work setting
Impeccable customer service skills; ability to build trust and maintain relationships within the business
Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
Excels in meeting deadlines and demonstrates superior time management skills
Must possess strong attention to detail
Highly motivated team player with an outgoing and positive work attitude
Advanced skills with Microsoft Office products and daily PC use

Personal Characteristics

Strong work ethic with a persistence in pursuit of objectives
Understanding and responsive to situations that require a sense of urgency
Consistent in follow-up and follow-through
Credible with a high level of personal integrity
Loyal and dedicated to the success of colleagues and team members
Optimistic toward all activities, able to transmit this optimism to others
Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture

Hourly Rate Range: $23.87 - $28.00

Join Our Team

If you’re ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.

Learn more about our available opportunities by visiting https://icatlogistics.com

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.