At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Front Line Manager - Supply Chain Management
Location: Houston, TX - Hybrid.
Job Description
Responsibilities :
Manage weekly collection, validation, and transformation of client Install Base (IB) data, ensuring accuracy and readiness for upload into internal IT systems.
Identify data discrepancies through root cause analysis and implement corrective actions to improve data quality and consistency.
Analyze IB data trends to generate actionable business insights and proactively alert leadership to emerging patterns or risks.
Collect and validate SLA miss data from supply chain execution partners, ensuring alignment with alternate data sources and preparing inputs for executive dashboards.
Design, develop, and maintain analytical reports covering key supply chain metrics such as product shipments, backlog, IB renewals, and inventory on-hand.
Solve complex supply chain challenges using data mining, analytics, and sound business judgment to drive operational improvements.
Drive process automation and simplification initiatives in alignment with continuous improvement (CI) goals and cross-functional workstream planning.
Collaborate with internal and external stakeholders to ensure timely delivery of insights and reporting, supporting strategic decision-making.
Qualifications
Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management
Certifications
Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy
Required Skills
Client Relations, Contract Management, Data Literacy, Data Visualization, Financial Management, Generative AI, Inventory Management, Kinaxis, O9 Demand Planning, Order Management, People Leadership, Procurement, Supply Chain Management (SCM)
