YOUR ROLE
We are looking for an experienced and results-driven Site Director to lead the operations of a 1M+ sq. ft. contract logistics operations in Fontana, CA. This is a key leadership role responsible for ensuring smooth, efficient, and customer-focused day-to-day operations.
The ideal candidate brings a strong background in logistics or supply chain management, a commitment to operational excellence, and the ability to lead large, diverse teams. This is a great opportunity for someone who enjoys driving performance, building strong client relationships, and leading people through change and growth.
WHAT ARE YOU GOING TO DO
Operational Leadership & Execution
- Oversee all daily warehouse and logistics activities to ensure operational targets are consistently met across productivity, service, quality, and cost.
- Manage inbound, outbound, inventory control, and value-added services to ensure timely and accurate processing.
- Develop and enforce standard operating procedures (SOPs) to maintain workflow consistency and compliance.
- Ensure efficient layout, labor planning, and equipment utilization for optimal throughput and space usage.
Strategic Planning & Execution
- Lead the execution of long- and short-term operational strategies aligned with company goals and client requirements.
- Analyze business data to identify trends, gaps, and improvement opportunities in performance and efficiency.
- Collaborate with senior leadership on capital planning, technology deployment, and capacity forecasting.
Team Leadership & Workforce Planning
- Manage a diverse workforce across multiple shifts, including hourly, supervisory, and managerial staff.
- Lead talent development initiatives to build a high-performance culture focused on accountability and continuous improvement.
- Drive staffing plans to support volume changes while controlling labor costs.
Client & Stakeholder Engagement
- Serve as the primary liaison between the facility and key client stakeholders, ensuring clear communication, issue resolution, and performance alignment.
- Support client audits, business reviews, and reporting requirements.
Performance Management
- Monitor and improve KPIs such as on-time performance, order accuracy, inventory integrity, safety, and productivity.
- Utilize Lean, Six Sigma, and other process improvement methodologies to drive sustainable gains.
Safety, Compliance & Quality
- Ensure strict adherence to health, safety, and environmental regulations across all operations.
- Foster a culture of safety through training, hazard identification, and incident investigation.
- Oversee quality assurance programs to maintain service levels and reduce error rates.
Technology & Systems
- Champion the effective use of WMS, TMS, and other digital tools to drive data accuracy, automation, and visibility.
- Partner with IT and engineering to support system implementations and process digitization efforts.
Financial Oversight
- Manage site P&L, including budgeting, forecasting, cost control, and variance analysis.
- Identify and implement cost savings and margin improvement initiatives.
WHAT ARE WE LOOKING FOR?
- 10+ years of progressive operations leadership experience in logistics, supply chain, or distribution environments.
- Experience leading large-scale operations with 500+ team members.
- Strong knowledge of warehouse management systems, inventory control, and performance optimization.
- Proven track record of meeting or exceeding operational KPIs and client expectations.
- Exceptional communication, collaboration, and change management skills.
- Bachelor’s degree in Business, Logistics, Supply Chain, or related field; MBA or advanced degree preferred.
