About Frame Fitness
At Frame Fitness, we’re redefining how people move, feel, and connect with their bodies. Our mission is to make Pilates-inspired fitness more accessible, empowering, and beautiful through the Frame Reformer and our on-demand platform. We’re a fast-growing wellness brand driven by creativity, community, and innovation — and we’re looking for someone who shares that same energy.
Role Description
We’re looking for a Logistics Manager to join our team, hiring immediately. This person will take ownership of our end-to-end logistics operations — ensuring a seamless experience from warehouse to customer, across both B2B and B2C channels.
You’re highly organized, solutions-oriented, and thrive in fast-paced environments. You understand the complexity of domestic and international shipping, inventory flow, and warehouse coordination — and know how to build systems that scale.
This is a hands-on, strategic role where you’ll work closely with operations, customer experience, and leadership to optimize and elevate our logistics infrastructure.
Location: Remote (U.S. preferred)
Hours: Full-time, Monday–Friday (9–5)
Travel: Occasional (warehousing, partners, or team needs)
Employment Type: Full-Time Contractor (Consulting)
What You’ll Do
Logistics & Shipping Operations:
- Own and manage all shipping operations across B2C and B2B channels.
- Oversee domestic and international shipping processes, including carrier selection, rate negotiation, and delivery optimization.
- Serve as the primary point of contact for all carrier communication (UPS, FedEx, freight partners, etc.), managing relationships, issue resolution, and performance.
- Troubleshoot shipping issues (delays, damages, customs, etc.) and implement proactive solutions.
- Ensure a seamless post-purchase experience in collaboration with customer support.
Warehousing & Fulfillment:
- Manage relationships with 3PL partners and warehouses.
- Optimize fulfillment workflows to improve efficiency, accuracy, and cost.
- Monitor SLAs and performance metrics for warehouse operations.
- Support onboarding of new warehouse partners as needed.
Inventory Management:
- Oversee inventory tracking, forecasting, and replenishment.
- Implement systems and processes to maintain accurate stock levels across all channels.
- Coordinate with internal teams on production timelines and demand planning.
- Reduce stock discrepancies, backorders, and inefficiencies.
Process Optimization & Strategy:
- Build and refine scalable logistics systems, tools, and SOPs.
- Identify cost-saving opportunities across shipping, storage, and fulfillment.
- Analyze logistics data and KPIs to drive continuous improvement.
- Ensure compliance with international shipping regulations and documentation.
Cross-Functional Collaboration:
- Work closely with operations, customer experience, and leadership teams.
- Support product launches, partnerships, and key business moments with strong logistics planning.
- Act as the go-to expert for all things logistics within Frame.
Nice to Haves
- Experience scaling logistics for a high-growth consumer brand.
- Background in fitness, wellness, or hardware products.
- Familiarity with international expansion and global shipping strategies.
Qualifications
- 5+ years experience in logistics, supply chain, or operations, with direct ownership of shipping, warehousing, and inventory across B2C and B2B channels.
- Strong expertise in domestic and international shipping, including customs, duties, and cross-border logistics.
- Proven experience managing carrier relationships (UPS, FedEx, freight partners, etc.), including rate negotiation, issue resolution, and performance optimization.
- Hands-on experience working with 3PLs and warehouse partners, with a track record of improving fulfillment efficiency and accuracy.
- Experience owning or supporting inventory management systems, forecasting, and demand planning.
- Demonstrated ability to build, optimize, and scale logistics processes in a fast-paced or high-growth environment.
- Strong analytical and problem-solving skills, with the ability to use data to drive decisions and cost efficiencies.
- Highly organized, detail-oriented, and operationally minded — you don’t let things slip.
- Clear communicator with the ability to collaborate cross-functionally and manage external partners effectively.
- Comfortable operating both strategically and hands-on in a lean team environment.
Why Join Frame
- Be part of a rapidly growing wellness brand at the intersection of design, movement, and innovation.
- Work alongside a passionate, creative, and mission-driven team.
- Flexible, high-impact role with ownership and autonomy.
- Opportunity to help build and scale core operational infrastructure.
- Potential for long-term engagement as we grow.
How to Apply
Send your resume and a cover letter outlining your relevant experience to vanessa@framefitness.com with subject line:
- “Logistics Manager – [Your Name]”
