About the Company
We are a growing, privately held manufacturing organization specializing in custom-engineered packaging solutions. The company partners with a diverse range of industrial and commercial customers to design, manufacture, and deliver high-quality protective packaging products.
With a strong focus on operational excellence, innovation, and customer satisfaction, the organization integrates design, engineering, and production to support complex packaging needs. The business is known for its collaborative culture, hands-on leadership team, and commitment to continuous improvement across safety, quality, delivery, and cost.
Position Overview
This role will lead Quality, Safety, and Continuous Improvement efforts across the organization.
You’ll work cross-functionally with leadership, engineering, operations, and suppliers to elevate systems, reduce defects, improve processes, and drive a culture of accountability and performance.
This is a high-impact role with visibility to leadership and influence across the entire operation.
Key Responsibilities
Quality
- Build, implement, and continuously improve company-wide quality systems and documentation
- Partner with engineering, production, product development, and suppliers to embed quality across the product lifecycle
- Analyze quality data, identify trends, and present insights and improvement opportunities to leadership
- Establish and track quality metrics for products, processes, and vendors
- Lead corrective action processes and disposition of non-conforming materials
- Ensure customer requirements and standards are consistently met
- Train and coach teams on quality standards and best practices
- Conduct inspections of raw materials, in-process work, and finished goods
Safety
- Support development and execution of workplace health and safety programs
- Ensure compliance with OSHA and other regulatory standards
- Assist in audits, incident investigations, and workers’ compensation processes
- Identify risks and recommend preventative measures
- Coordinate third-party safety training programs
- Track and improve safety metrics
Continuous Improvement
- Drive initiatives aligned to Safety, Quality, Delivery, and Cost (SQDC)
- Lead lean initiatives including process mapping, Kaizen, and 5S
- Partner cross-functionally to identify efficiency gains and cost-saving opportunities
- Serve as a change agent across the organization
What Success Looks Like
- Reduction in quality defects and rework
- Strong corrective action processes with lasting impact
- Improved safety performance and compliance
- Measurable gains in operational efficiency
- High cross-functional trust and collaboration
- Ability to lead change and influence at all levels
Required Skills & Experience
Quality
- Experience in a Quality Manager or similar role
- Strong knowledge of quality systems, standards, and manufacturing processes
- Analytical mindset with strong problem-solving capabilities
- Experience working cross-functionally in a manufacturing environment
Safety
- Knowledge of OSHA regulations and safety compliance
- Experience with safety programs, reporting, and risk assessment
Continuous Improvement
- Experience leading CI initiatives (Lean, Kaizen, 5S)
- Process mapping and workflow optimization experience
Education & Experience
- Bachelor’s degree preferred (or equivalent experience)
- 3+ years in a quality leadership role
- Experience in manufacturing environments
- Exposure to continuous improvement and safety responsibilities
- Experience in EOS or similar operating systems is a plus
Compensation & Benefits
- Base salary range: $100,000 – $120,000, depending on experience
- Comprehensive health, dental, and vision insurance
- 401(k) with company contribution
- Paid time off and holidays
- Stable, growing organization with long-term career opportunity
- Direct visibility to leadership and ability to make a measurable impact
Impact of the Role
- Improve product quality and customer satisfaction
- Reduce waste, defects, and operational costs
- Increase productivity and operational stability
- Strengthen safety performance and reduce incidents
- Contribute to a high-performance, continuous improvement culture
