Logistics & Operations CoordinatorAbout Us
We are a fast-growing fashion accessories company working with major retailers across the U.S. Our core categories include handbags, small leather goods, jewelry, and accessories. We partner with leading brands and are focused on operational excellence and strong customer relationships.
Role Overview
We are seeking a highly organized and proactive Logistics & Operations Coordinator to manage day-to-day communication between our warehouse, customers, and internal teams. This role is critical in ensuring smooth order processing, timely shipments, and clear communication across all parties.
Key Responsibilities
- Coordinate daily communication between warehouse teams, customers, and internal sales teams
- Track and manage purchase orders from receipt through final delivery
- Ensure accurate and timely shipment scheduling, routing, and documentation
- Work with warehouses to resolve issues related to inventory, packing, labeling, and shipping
- Communicate order status updates, delays, and shipping details to customers
- Handle retailer compliance requirements (routing, labeling, EDI coordination, etc.)
- Troubleshoot and resolve logistical issues quickly and efficiently
- Maintain organized records of shipments, orders, and communications
- Support process improvements to streamline operations and reduce errors
Qualifications
- 1–3+ years experience in logistics, operations, supply chain, or customer coordination
- Advanced proficiency in Excel (must be comfortable working quickly with large datasets, formulas, and order tracking)
- Ability to efficiently navigate multiple systems, retailer portals, and platforms simultaneously
- Strong organizational and multitasking skills
- Excellent communication skills (email + phone)
- Experience working with retailers, warehouses, or fulfillment centers preferred
- Familiarity with EDI systems, routing guides, and shipping processes is a plus
- Detail-oriented and able to work in a fast-paced environment
What We’re Looking For
- Someone who takes ownership and follows through
- Strong problem solver who can handle pressure and moving parts
- Clear communicator who can manage both warehouse teams and customer expectations
- Comfortable working across multiple systems and responding quickly in real time
- Hands-on and willing to jump into day-to-day operational challenges
Location: NYC (Midtown)
Type: Full-time
