Logistics & Operations Coordinator

About Us

We are a fast-growing fashion accessories company working with major retailers across the U.S. Our core categories include handbags, small leather goods, jewelry, and accessories. We partner with leading brands and are focused on operational excellence and strong customer relationships.

Role Overview

We are seeking a highly organized and proactive Logistics & Operations Coordinator to manage day-to-day communication between our warehouse, customers, and internal teams. This role is critical in ensuring smooth order processing, timely shipments, and clear communication across all parties.

Key Responsibilities

Coordinate daily communication between warehouse teams, customers, and internal sales teams
Track and manage purchase orders from receipt through final delivery
Ensure accurate and timely shipment scheduling, routing, and documentation
Work with warehouses to resolve issues related to inventory, packing, labeling, and shipping
Communicate order status updates, delays, and shipping details to customers
Handle retailer compliance requirements (routing, labeling, EDI coordination, etc.)
Troubleshoot and resolve logistical issues quickly and efficiently
Maintain organized records of shipments, orders, and communications
Support process improvements to streamline operations and reduce errors

Qualifications

1–3+ years experience in logistics, operations, supply chain, or customer coordination
Advanced proficiency in Excel (must be comfortable working quickly with large datasets, formulas, and order tracking)
Ability to efficiently navigate multiple systems, retailer portals, and platforms simultaneously
Strong organizational and multitasking skills
Excellent communication skills (email + phone)
Experience working with retailers, warehouses, or fulfillment centers preferred
Familiarity with EDI systems, routing guides, and shipping processes is a plus
Detail-oriented and able to work in a fast-paced environment

What We’re Looking For

Someone who takes ownership and follows through
Strong problem solver who can handle pressure and moving parts
Clear communicator who can manage both warehouse teams and customer expectations
Comfortable working across multiple systems and responding quickly in real time
Hands-on and willing to jump into day-to-day operational challenges

Location: NYC (Midtown)

Type: Full-time

FOREVER FASHION 88

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Logistics & Operations Coordinator