Job title: Product Manager
Location: San Francisco, CA
Duration: Full-time
Key Responsibilities
- Product Roadmap Support: Assist in defining and prioritizing the Salesforce product backlog, ensuring alignment with the client’s broader business goals.
- PMM & Adoption Strategy: Develop internal "marketing" materials (one-pagers, release notes, and demo decks) to drive user adoption and communicate the why behind new Salesforce features.
- Data-Driven Decision Making: Analyze platform usage metrics and business KPIs to identify friction points and opportunities for automation or optimization.
- Stakeholder Orchestration: Partner with sales, marketing, and customer success leaders to translate "pain points" into crisp functional requirements.
- Agile Execution: Work closely with our engineering and Salesforce architect teams to ensure sprints are on track and UAT (User Acceptance Testing) meets the "Definition of Ready."
Required Qualifications
- Experience: 5+ years of experience in Product Management, ideally within a B2B or SaaS environment.
- The PMM Edge: Proven ability to synthesize complex technical features into simple, value-based narratives. You should be as comfortable in a slide deck as you are in a Jira ticket.
- Data Fluency: Strong analytical skills with experience using tools (e.g., Excel, Tableau, or Salesforce Reports) to tell a story with data.
- Communication: Exceptional written and verbal communication skills—this role requires "managing up" to client leadership.
Good to Have
- Direct experience or certifications within the Salesforce Ecosystem (Sales Cloud, Service Cloud, or CPQ).
- Familiarity with SQL or advanced data visualization tools.
