Logistics Specialist (Orlando, FL)
RPM + PARS
RPM is an international non-asset-based logistics and supply chain solutions company. RPM has recently partnered up with PARS to offer an expanded value to customers, now gaining access to RPM’s expansive carrier network and OE relationships, offering robust new solutions to address capacity and efficiency challenges across their supply chains
.PARS, Professional Automotive Relocation Services, is the fleet industry’s leading relocation provider, bringing together a unique combination of proven experience, service quality, and technologies to any relocation project no matter how complex. Working with a customer to understand every pain point, PARS develops a metrics-driven solution that can combine any or all of its services — vehicle driveaway, auto carrier service, storage management, license and titling, reconditioning & make-ready, detailing, body work, mechanical repair, and general maintenance services
.
Your Ro
leThe Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution; communication through email and telephone with PARS staff, Independent Contractors (ICs) and pickup and delivery contacts; and maintaining accurate data in each order tracked in our CRM. This position must function during core business hours and is located on-site at the field offic
e.
Day-to-Day Responsibilit
- iesManage execution of customer orde
- rs:Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely follow
- ed.Ensure orders are efficiently executed through “linking” of multiple orde
- rs.Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/registration, and vehicle placement into stora
- ge.Communicate timely by email, telephone and CRM with PARS staff, ICs and pickup and delivery contacts, escalating issues to management as appropria
- te.Update CRM ACTIVITIES and NOTES promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documen
- ts.Create tasks and follow through to maintain accurate time sensitive not
- es.Ensure compliance with PARS policies and procedur
- es.Ensure adherence to applicable DOT regulations and Federal, State and Local la
- ws.In managers absence or through managers direction calculate and offer flat fees on orders by way of emailing the bid sheet to all I
- Cs.Manage Storage Facility (where applicabl
- e):Manage on a daily basis the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verificatio
ns.
Checking vehicle in and
- out:Reviewing vehicles and noting damage & iss
- ues.Taking inventory of any items left in the vehi
- cle.Moving vehicle in and out of
- lot:Bring vehicles into a secure lot when Drivers drop them
- off.Bring vehicles out of the lot and have them stage for drivers to pick
- up.Invent
- ory:Accounting all cars are on the
- lot.Ensuring vehicles are starting and communicating issues to our HQ to have them addressed before they are reactiva
ted.
Organizational Competen
- cies:Adhere to organizational goals and object
- ives.Demonstrate open, effective communication and team
- work.Customer f
- ocus.Act with integrity and professiona
- lism.Work to maintain quality stand
- ards.Balance client requirements with company policies and operational proced
- ures.Demonstrate reliable and predictable attend
ance.
Job Compete
- ncies:Ability to learn and utilize all PARS systems and equipment and any updates/upg
- rades.Provide outstanding customer service and up to date information to keep customers informed of develop
- ments.Monitor and manage the team dashboard and complete tasks to keep orders m
- oving.Demonstrate the ability to manage time effectively and follow through to compl
- etion.Respond and act confidently, assertively, and decisively while taking responsibility and accountability for position require
- ments.Possess and demonstrate professionalism, honesty, trustworthiness, respect, courtesy, patience, flexibility, cultural awareness and a sound work
ethic.
Additional Requir
- ements:Valid Driver’s
- LicenseClean Driving
- recordMust be able to park vehicle into tig
- ht spotHigh School Diploma or equ
- ivalent2+ years of logistics experience focused on the movement of inventory from point of origin to destination or a related dis
- ciplineAdvanced Microsoft Office
- and CRMComfortable working in a fast-paced office environment while multi-tasking, being detail or
- iented.Sensitive to communicating accurate information (both verbal and w
- ritten)Manage several concurrent projects with high attention to detail and ac
- curacy.Enjoy being part of a cooperative and considerat
- e team.Pay: $18-20/hr with opportunities for adva
ncement
NOTE: The above statements are intended to describe the general nature and level of work being performed by the employees assigned to the classification. They are not intended to be construed as an exhaustive list to all responsibilities, duties, and skills required of personnel so classified. Management reserves the right to make changes to the scope of assigned duties and responsibilities, without concurrence, whenever it deems the Company's daily business and financial needs make it ne
cessary.
Come a
s You AreRPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time
to time.
Recruitment Agency No
tificationRPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicite
d resumes.
