Operations Coordinator

Pro Padel League • Full-time • Brooklyn, NY, US • 3m ago

About Pro Padel League

Founded in 2023, the Pro Padel League (PPL) is the world’s top professional padel league with 10 teams across the United States, Canada, and Mexico. The league features the most talented players in the world and delivers a modern, co-equal platform for women’s and men’s competition. PPL events are distributed globally, reaching hundreds of millions of households through broadcast and digital partners, with additional global availability via the PPL YouTube channel.

The Opportunity

PPL is hiring an Operations Coordinator to help run best-in-class tournament operations and player services across the season. This is a hands-on role on a small, nimble executive team. You will coordinate many moving parts across vendors, officials, production partners, teams, and players, while keeping standards high and details tight.

Reporting line: Reports to the PPL COO.

Core Outcomes (What success looks like)

• Match days run smoothly, on time, and professionally.

• Players and teams receive first-class service and clear information.

• Scoring and VAR processes are accurate, consistent, and well-coordinated. • League ranking and award processes are clean, transparent, and on schedule. • The COO stays organized and unblocked on high-leverage priorities.

Key Responsibilities

1) On-Court Tournament Operations

Coordinate match-day on-court operations across all events, including:

• Scheduling and coordinating head referee, chair umpires, glass cleaners, court maintenance, and ball kids.

• Ensuring courts and match environments meet PPL standards before, during, and after play. • Supporting the match-day run of show and resolving issues quickly and calmly.

2) Live Scoring & VAR Coordination

Own day-to-day coordination with PPL contractors/vendors for:

• Live scoring operations (setup, staffing, process adherence, and troubleshooting). • VAR workflow and escalation paths, ensuring consistency across matches. • Communication loops so teams, officials, and production are aligned on decisions and timing.

3) Player & Staff Logistics

In close coordination with production/event agencies:

• Coordinate player and staff transportation and shuttle services.

• Support hotel and accommodation logistics and related communications. • Maintain clear schedules, pickup windows, and contingency plans.

4) Player Services & Experience Standards

Coordinate with Player Services contractors to deliver a premium environment, including:

• Locker rooms, training facilities, practice courts, physio/medical areas, lounges, and player catering.

• Practice court scheduling and standards.

• Issue tracking and rapid resolution to keep player experience first class.

5) Event Guides & Team Communications

Develop and distribute player and team event overviews/guides for each event, including:

• Key timelines, locations, transportation details, practice schedules, and on-site procedures. • Clear contacts and escalation paths.

• Version control and timely updates as plans change.

6) Awards, Trophies, and League Recognition

• Coordinate production of event and season trophies.

• Support development and operational execution of league awards (e.g., MVP), including timelines, inputs, and delivery.

7) Rankings & Competitive Data Operations

Manage the weekly process for collecting required data and determining player rankings:

• Ensure inputs are complete, accurate, and on time.

• Coordinate dissemination of rankings and related information across the league and teams. • Maintain clear documentation and consistency week to week.

8) COO Administrative Support

• Calendar and scheduling support.

• Expense tracking and basic administrative follow-through.

• Travel coordination support as needed.

Skills & Experience

• 2-6+ years in operations roles, ideally in sports, live events, tournaments, hospitality, or production environments.

• Strong vendor coordination skills and comfort working with officials, athletes, and event partners.

• Highly organized with excellent written communication (guides, schedules, updates).

• Calm under pressure and able to solve problems fast without drama.

• Detail-driven with a strong sense of service and professionalism.

Traits That Matter at PPL

• You finish what you start.

• You anticipate problems before they become problems.

• You communicate clearly and follow through.

• You can manage many threads at once and keep them straight.

• You care about athlete experience and operational excellence.

Working Style

This is a high-ownership role. You will be on the ground with partners and vendors, pushing details across the finish line. You will be trusted with real responsibility and expected to execute with speed, judgment, and consistency.