Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.
Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.
Job Description
This role is based in our 605 Third Avenue office in New York.
We are seeking an Event Operations Associate to join our New York-based Operations team within Money20/20, part of Informa Festivals. You will be an integral part of the Money20/20 Operations team, focusing on the operational execution of Money20/20 USA while also supporting additional events within the brand portfolio.
Responsibilities
- Support the Senior Event Operations Manager in the successful delivery of Money20/20 USA.
- Develop good on-going relationships with both internal and external suppliers and stakeholders
- Coordinate signage workflow from content collection through onsite installation for printed and digital formats
- Manage proof approvals and communicate design templates to ensure brand consistency
- Support lounge builds including AV/technical requirements with the Commercial Ops & Expo Specialist.
- Set up the organizers' office and meeting rooms with necessary equipment (laptops, printers, internet, iPads, charging stations)
- Coordinate onsite temporary staff including; scheduling, briefing materials, and training delivery
- Manage internal team requirements and onsite staff coordination with staffing vendor.
- Assist with branded asset management: requirements, ordering, and delivery tracking
- Support logistics supplier relationships and shipment coordination
- Provide documentation support: FAQs, welcome packs, meeting minutes
- Assist with networking events, F&B operations, and other core show deliverables
- Coordinate equipment orders (radios, mobile phones)
- Support special projects and the commercial operations team as needed
- This list is not exhaustive, and there may be other activities you are required to deliver.
Qualifications
- Self-motivated, resilient and thrives in high-performance, fast-paced environments, consistently delivering under pressure
- A dynamic and collaborative team player
- Efficient, proactive, and solution-oriented, with attention to detail
- Superior organization and prioritization skills
- Good communication skills and great customer service
- Flexible, open-minded and adaptable
- Entry level event experience (preferred)
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
The salary range for this role is $60,000—$62,000, based on experience.
This posting will automatically expire on 3.15.2026
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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