Job Title: Warehouse Manager
Department: Operations
Location: SWCORP Headquarters – Miami, FL
Job Summary
SWCORP, a leader in luxury durable goods and e-commerce, is seeking a
hands-on, results-driven Warehouse Manager to oversee all aspects of warehouse operations, including inventory control, shipping/receiving, staffing, and process optimization. This individual must have experience with
durable goods,
freight negotiation, and
e-commerce fulfillment logistics. The ideal candidate is someone who thrives in a fast-paced environment, is solutions-oriented, and can build strong cross-functional relationships.
Key Responsibilities
- Oversee day-to-day warehouse operations across shipping, receiving, inventory control, and order fulfillment
- Ensure accurate and on-time order processing for e-commerce and B2B channels (Amazon, Home Depot, Lowe’s, Anzzi, etc.)
- Negotiate freight rates with carriers (LTL, FTL, international) to reduce shipping costs without compromising service
- Maintain proper inventory levels through cycle counts, audits, and system reconciliation (preferably Acumatica ERP)
- Drive warehouse process improvements with a focus on safety, efficiency, and cost savings
- Lead, train, and develop a high-performing warehouse team including leads, forklift drivers, and pick-pack staff
- Partner with supply chain, customer service, and sales teams to meet fulfillment goals and resolve order issues
- Ensure warehouse compliance with OSHA, DOT, and company safety regulations
- Oversee proper handling, storage, and packaging of durable goods to prevent damage and returns
- Develop and monitor KPIs to measure team performance, productivity, and accuracy
Qualifications
- 5+ years of warehouse management experience, preferably in durable goods and/or e-commerce environments
- Strong experience in freight and shipping negotiation (FedEx Freight, UPS, local carriers)
- Proven experience managing WMS/ERP systems – Acumatica, NetSuite, or similar platforms preferred
- Deep understanding of warehouse processes: receiving, stocking, picking, packing, and shipping
- Excellent leadership and team-building skills with ability to hold team accountable
- Bilingual English/Spanish is a strong plus
- OSHA certification or knowledge of warehouse safety standards is a plus
Preferred Attributes
- Familiarity with Amazon FBA, Home Depot/Lowes vendor routing guides
- Experience implementing or improving KPI dashboards
- Proven track record of cost reduction in freight and warehouse operations
- Ability to work flexible hours or weekends during peak seasons
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