POSITION SUMMARY:
The Infrastructure Engineer will be an individual contributor on the infrastructure team responsible for supporting and improving a hybrid environment across the Phillies technology portfolio. This role will primarily support Google Cloud Platform (GCP) with secondary support for Microsoft Azure, along with on-premises virtualization, enterprise storage, backups, and monitoring.
The ideal candidate is a strong hands-on operator and quick learner who can run and improve what exists today, help standardize how the environment is managed (documentation, repeatable processes, and automation), and grow into more architecture and engineering responsibilities over time.
JOB DUTIES & RESPONSIBILITES:
- Support day-to-day operations of compute, storage, networking, and core infrastructure services across a hybrid environment (cloud + on-premises), including troubleshooting, maintenance, and continuous improvement.
- Support cloud infrastructure operations with a primary focus on GCP (and secondary focus on Azure) including core services, identity/access patterns, and cloud networking constructs (e.g., VPC/VNet concepts, routing, firewall rules).
- Assist in administering and optimizing enterprise storage platforms (VMware and Dell PowerStore) including provisioning, performance monitoring, capacity planning, and lifecycle activities in coordination with the infrastructure team.
- Support on-premises virtualization platforms (primary VMware vSphere, secondary Hyper‑V) including provisioning, performance monitoring, patching/upgrades, and operational support.
- Maintain and improve monitoring and alerting across the environment (availability, performance, and operational health); assist with tuning thresholds, dashboards, and actionable notifications.
- Help support continuity and resiliency efforts with the infrastructure team by contributing to documentation, testing exercises, and operational improvements that increase service reliability and recoverability (without being the sole DR owner).
- Support baseline infrastructure security practices including access reviews/least privilege implementation, secrets handling patterns, patching, and vulnerability remediation workflows.
- Partner with development and application teams to support infrastructure integrations and operational readiness (connectivity, identity integration, environment dependencies, troubleshooting platform-related issues).
- Create and maintain documentation (runbooks, diagrams, standard operating procedures) and contribute to standardization efforts in a less formal environment.
- Participate in an on-call rotation and support scheduled maintenance windows as needed.
REQUIREMENTS:
- 3+ years of experience in systems administration, infrastructure engineering, or comparable roles
- Bachelor's degree in MIS, Computer Science, IT, or related field preferred; equivalent experience and/or certifications will be considered.
- Experience supporting hybrid infrastructure (on-premises + cloud), including incident troubleshooting and operational maintenance.
- Familiarity with GCP administration is strongly preferred; comparable experience with another major cloud platform (e.g., Azure/AWS) with the ability to ramp quickly into GCP is acceptable.
- Hands-on experience supporting virtualization platforms (VMware vSphere, Hyper‑V).
- Experience supporting enterprise storage concepts and platforms (SAN/NAS), preferably Dell PowerStore or similar.
- Experience supporting enterprise backup solutions, preferably Veeam, including job monitoring and restore operations.
- Solid understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls) and how they apply in both on-premises and cloud environments (e.g., VPC/VNet concepts, VPN connectivity).
- Practical understanding of Identity and Access Management (IAM) fundamentals (least privilege, role-based access, service accounts/service principals).
- Strong communication and collaboration skills; ability to work effectively with infrastructure teammates, developers, and vendors/consultants.
- Ability to sit, stand, walk, and transport equipment throughout the facility.
- Must be able to lift 30–50 lbs. and perform moderate physical activity as needed.
PREFERRED QUALIFICATIONS:
- Exposure to infrastructure as code (IaC) and automation tooling (e.g., Terraform, Ansible) and interest in expanding usage over time.
- Scripting skills (e.g., PowerShell, Python, Bash) for automation and operational tooling.
- Experience supporting development teams and modern operational practices (e.g., CI/CD enablement, environment standardization, reducing manual work).
- Relevant certifications (e.g., Google Cloud Associate/Professional track, Microsoft Azure Administrator, VMware VCP, or similar).
The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
