Director of Operations
Location: Orlando, Florida (On-site)
We strongly encourage candidates currently in the Central Florida region, as well as candidates open to relocating to Orlando, to apply.
L. Rose Recruiting is partnering with a privately held consumer products company operating in the installation and mounting systems space to hire a hands-on Director of Operations. This role is on-site and best suited for an operator who leads by doing and is comfortable being in the weeds while building scalable systems.
WHO WE ARE
Our client is a growing consumer products company selling physical products through direct-to-consumer, marketplace, and wholesale channels. The organization is small, with limited layers and a strong emphasis on ownership, accountability, and practical problem-solving.
Leaders are expected to stay close to the work, make real-time decisions, and build structure that supports growth without introducing unnecessary complexity.
WHO YOU ARE
You are a hands-on operations leader who has owned and improved end-to-end operational processes in a small or lean organization. You are comfortable working in the details, making data-driven decisions, and leading a small team while remaining directly involved in execution.
This role is not suited for a manage-from-a-distance leader. You lead by doing, take full ownership of outcomes, and are comfortable balancing priorities as the business evolves.
You thrive in environments where priorities shift, problems need to be solved in real time, and systems are built while the business is running.
WHAT YOU WILL DO
- Own the full lifecycle of physical products, from purchasing and production planning through inventory management and fulfillment
- Work closely with the CEO to align operational execution with business priorities
- Manage purchasing, procurement, and supplier relationships with domestic and international manufacturers
- Plan production schedules, manage lead times, and oversee inbound logistics
- Maintain accurate inventory across warehouses and third-party logistics partners
- Build and adjust demand forecasts for current and new product lines
- Oversee fulfillment across direct-to-consumer, marketplace, and wholesale channels
- Ensure outbound orders are accurate, on time, and meet quality standards
- Manage third-party logistics providers and hold them accountable to service and cost expectations
HOW YOU WILL DO IT
- Lead and support a small internal operations team and offshore resources
- Build and refine workflows from purchase order through final delivery
- Make clear trade-offs between cost, speed, and service to support profitable growth
- Drive continuous improvement initiatives focused on efficiency, quality, and margin
- Lead ERP implementation or optimization and system integrations
- Develop dashboards and reporting for supply chain, fulfillment, and operational performance
- Create and maintain practical, lightweight SOPs that support execution without slowing the business down
WHAT SUCCESS LOOKS LIKE
- Inventory is accurate and appropriately positioned
- Orders ship on time across all channels
- Forecasts are data-driven and continuously refined
- Costs, service levels, and trade-offs are actively managed
- Operations run smoothly without constant escalation
- The business has the right product in the right place at the right cost
Requirements
WHAT YOU BRING
- 5+ years of experience in operations, supply chain, purchasing, or fulfillment
- Experience working in small, lean organizations where leaders wear multiple hats
- Strong background in physical consumer products and multi-channel distribution
- Experience working with overseas suppliers and manufacturing partners
- Hands-on experience implementing or optimizing ERP systems
- A strong sense of ownership, accountability, and cost discipline
- Comfort operating at a fast pace in an environment where priorities evolve
