Paralign/ASURA Tecnologies USA Inc.
Position: Associate Manager, Operations and Project Management
Location: TBD
Full time / Salaried
We are looking for an entry level operations and project management professional to join our growing business. This position is responsible for installing and maintaining our technology on customer sites throughout North America via Asura and 3rd party install teams. The role will also coordinate with our PARALIGN sales team to identify and qualify new sites and our PARALIGN operations groups to monitor and respond to maintenance issues.
About Paralign and Asura Technologies
Founded in 2017, Asura Technologies develops new generation video analytics systems and vehicle identification software based on artificial intelligence for traffic safety, object identification and general safety applications. The company is present on three continents, Europe, the Americas and Asia.
Since 2025, PARALIGN has gradually widened its portfolio of services to be a leading provider of fully-integrated parking compliance and customer support services to the parking and other industries. PARALIGN today provides services to over 450 locations and proudly represents national, regional, and local parking operators throughout the United States. Our client owners and parking operators use our monitoring and compliance technology in all types of properties, including commercial lots and garages, municipal facilities, college and university facilities, airports, hospitals, commercial properties, and residential buildings.
PARALIGN creates exceptional value for its parking operator clients through increased overall customer compliance, enhanced visibility into operating activity and usage, while delivering improved insights into occupancy, client trends and operating performance. We maximize the value provided to our clients through excellence, innovation, and efficiency in its compliance and monitoring services, delivered by an outstanding team of professionals dedicated to the highest levels of customer service.
The Position
This position is responsible for scheduling, managing and maintaining PARALIGN technology installations throughout North America. The position will manage the scheduling and monitor the quality of work for both PARALIGN installation/maintenance teams as well as 3rd party installation teams used throughout North America. This position requires experience in scheduling work teams on multiple sites, negotiating and managing contractors, resolving scheduling and installation challenges, defining key work package specifications and common
installation methods, and coordinating with our PARALIGN sales team and clients to ensure effective installations of the technology and ongoing maintenance of the solutions. This role will work closely with the Asura Technology team to implement the solution as well as identify opportunities to improve the installation and use of the solution.
This position reports to the Paralign – Director of Project Management.
Your skills will focus on developing and managing a schedule of installations across multiple install teams, coordinating maintenance work at various sites, negotiating with partners to add additional installation and maintenance capacity, monitoring the quality of work of installations and maintenance. You will be responsible for delivering quality installations that meet time and budget expectations while providing consistent communication on the status of installation and maintenance work.
The ideal candidate should possess strong project management/work team scheduling skills, good strategic thinking, excellent communication skills, and strong leadership skills.
Associate Manager, Operations and Project Management Responsibilities:
· Interact with internal teams and clients to ensure high level of customer satisfaction.
· Coordinate with PARALIGN sales, Asura Technology team, and clients to develop an installation schedule for new sites.
· Develop and update the installation schedule as necessary and communicate changes to necessary parties.
· Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations.
· Plan all implementation operations (equipment logistics, travel, onsite work, Asura technology configuration) and schedule intermediate phases to ensure deadlines will be met.
· Manage the dispatch and schedule of the internal Paralign and 3rd party work teams to perform installations and maintenance work
· Manage and schedule the 3rd Party installation work team to perform installations and maintenance work
· Evaluate progress and prepare status reports of all implementation activity
· Define acceptable work packages/deliverables and the relevant specifications to support the work to provide to implementation teams.
· Monitor the quality of work for all installations and maintenance work and address issues.
· Identify areas for improvement and collaborate with Asura and Operating teams to address the opportunities.
· Works with product team and others to assure user requirements and development commitments are met.
· Achieves efficient time utilization.
· Manage the cost of installations and maintenance work and identify means to reduce costs for installations or improve productivity of install teams
· Some travel for business purposes will be required.
Associate Manager, Operations and Project Management Success Requirements:
· Ability to lead a varied team in an installation and maintenance support process; including coordination of team members from other companies.
· Ability to read, analyze, and interpret common financial reports and legal documents.
· Create and manage a schedule of installations and maintenance work covering multiple work teams in multiple cities.
· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
· Demonstrable skill in managing internal and 3rd party work teams
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to prioritize tasks and tactfully negotiate priority with internal groups and contractors.
· Ability to work under deadline pressure and extra hours if needed.
· Honesty, respect for diversity
Education
College degree preferred
Project Management Professional (PMP) certification preferred
1-2 years’ experience managing and scheduling installation teams
1-2 years’ experience installing camera based or technology solutions in commercial operations.
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
