Logistics Manager

Prequel • Full-time • West Hollywood, CA, US • 3w ago

At Prequel, we exist to restore the skin barrier and deliver healthy skin from head to toe with our advanced, elegant formulations made with active ingredients. Our product philosophy always goes back to what we like to call: BASIC +. We formulate using tried and true dermatological ingredients and elevate them with unique sensorial and tactile experiences. Because we believe that products should not only work but also provide an experience that makes you genuinely love and enjoy using them every day. Additionally, we are looking for the right talent to add to our team based out of West Hollywood, CA.

Purpose:

The purpose of this role is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Duties and Responsibilities:

Oversee 3PL performance related to all order management, fulfillment, and inventory management. Ensure that 3PLs are meeting service requirements and monitor corrective action plans as needed. Update inventory in ERP system and WMS.
Manage communication between internal team and 3PL as it relates to volume forecast, new customers, or any other requests.
Negotiate and set up inbound / outbound transportation and all logistic procedures, LTL, truckload, overseas containers, and local couriers. Manage vendors on an ongoing basis to ensure the highest level of service while optimizing cost. Must be knowledgeable on imports and exports.
Track communication between manufacturers and logistics partners and respond in a timely manner. Maintain logistics log so that cross functional teams have accurate and timely information. Participate in manufacturing calls as needed to update partners on delivery of materials.
Update ERP system in real time with inventory receipts, transfers, assembly builds and adjustments as needed.
Analyze finished good inventory at 3PL. Ensure inventory accuracy, investigate variances between 3PL and Netsuite OH Inv, and make inventory adjustments as needed. Complete monthly inventory adjustments to ensure accuracy ahead of the monthly planning cycle.
Oversee complete order lifecycle for retail and Amazon channels including order entry, EDI(SPS Commerce)/non-EDI communication, accuracy verification, and issue resolution through fulfillment. Manage open orders and ensure all steps are completed on track to ship dates.
Collaborate with cross-functional teams (marketing, supply & demand, 3PL, etc). To ensure smooth order flow, alignment on inventory, forecast, launch timelines, and timely communication of any exceptions, retail programs and orders.
Oversee new retailer setup & onboarding (EDI/non-EDI), monitor existing connections for issues, compliance, and ensure uninterrupted transmissions of EDI documents, and step in as needed for vendor compliance chargeback issues, disputes, and crediting

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions on this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Status Requirements:

Full time in office Monday-Friday