American Logistics Authority

American Logistics Authority • Full-time • Fort Wayne, IN, US • $1,000 - $1,200 / week • 1w ago

Transportation Support Coordinator (Remote) - $865-$1,195 per week
Position Summary

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
• 100% Work-From-Home
• Flexible hours
• Ideal for people who want to move into dispatching later
Weekly Salary Breakdown

$865/week at entry experience
$1,195/week for experienced support staff
Equivalent annual range: $45,000-$62,000/year

What You Do
Driver & Dispatch Assistance

Provide drivers with updated instructions, addresses, and appointment times
Track ETAs, delays, breakdowns, and HOS considerations
Help drivers resolve road issues quickly and professionally

Load Coordination

Confirm pickup and delivery appointments
Track loads and provide real-time updates to brokers/shippers
Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)

Time Management

Estimate realistic load/unload times
Prevent overscheduling and tight back-to-back appointment windows

Documentation

Upload all paperwork into the TMS
Track detention, layover, and TONU opportunities
Keep clean, accurate load notes

Customer & Broker Communication

Send check calls and status updates
Notify brokers of changes or delays
Maintain positive, professional relationships with shippers/brokers

Skills Needed

Clear communication
Attention to detail
Ability to multitask under pressure
Strong organizational skills
Basic familiarity with load boards / TMS (training available)

Why This Role Is Perfect for Future Dispatchers

This job teaches the exact skills used by:
• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers

You learn how to: