Site Manager – Luxury Goods Logistics
Location: Near Harry Reid International Airport, Las Vegas
Contract: Permanent (subject to a 6-month probation period)
About the Company
A global leader in the pre-owned luxury accessories sector, operating across Europe, North America, and Asia. The company is known for high standards, operational excellence, and a commitment to quality in the distribution of premium goods.
The Role
We are seeking a highly capable Site Manager to take full ownership of warehouse operations at our Las Vegas facility. You will manage a team of approximately five staff and ensure daily performance, safety, and efficiency standards are met. Reporting to the Global Operations Manager, you will oversee all logistics activities, process accuracy, and workflow quality.
Key Responsibilities
- Manage all warehouse operations including inbound, storage, picking, packing, and outbound shipping.
- Ensure all processes meet company standards, KPIs, and compliance requirements.
- Lead, coach, and develop warehouse staff; conduct performance reviews.
- Plan daily workloads and allocate tasks to meet operational deadlines.
- Oversee stock accuracy, inventory movements, and product quality standards.
- Implement improvements to operational workflows to increase efficiency and reduce errors.
- Coordinate with internal teams including Logistics, Customer Service, Supply, Photography, Sales, and Management.
- Maintain a clean, safe, compliant warehouse environment.
- Handle escalations related to products, shipments, or operational issues.
- Support cross-departmental activities and priorities.
- Prepare operational reports and track key performance metrics.
Required Skills & Experience
- Strong experience in warehouse or logistics operations management.
- Proven leadership skills with experience managing small teams.
- Excellent knowledge of logistics processes, inventory control, and domestic & international shipping.
- Ability to analyze, refine, and optimize operational workflows.
- Strong communication, conflict resolution, and interpersonal skills.
- Capable of making autonomous decisions in fast-paced situations.
- Strong administrative and IT skills, ideally including Excel and SAP (or similar systems).
- Excellent organizational skills and ability to meet deadlines.
- Flexible attitude toward tasks and working hours.
Personal Qualities
- Responsible, organised, and results-driven.
- Hands-on leadership style with a strong presence on the warehouse floor.
- Proactive problem solver with a positive, can-do attitude.
- Highly reliable, productive, and committed to professional integrity.
Desirable Attributes
- Interest in logistics and global operations.
- Experience with process improvement or lean methodologies.
- Previous experience leading operational teams.
- Strong work ethic and passion for quality.
Education
- Practical, proven experience in warehouse/logistics management is essential.
- A qualification in logistics, supply chain, or operations management is an advantage.
Working Hours
Monday to Friday — 9:00 AM to 5:00 PM
