PAY RATE: $33.74 - $41.33 (USD) PER HOUR
Job Summary
The Transit Dispatchers assist in routing, scheduling, and assigning Transit Operator staff and maintain two-way radio communications.
Typical Duties
- Monitor and/or respond to a variety of calls including two-way radios and mobile phones; verify and monitor vehicle unit locations via computers; record all service calls; prepare, prioritize, and relay transportation requests including any emergencies.
- Schedule daily bus routes in response to passenger service requests (same-day service). Review, organize, and maintain trip manifests to maximize route efficiency.
- Check bus routes to ensure the integrity of schedules and maintain an accurate computer-generated log of all service requests; driver hours/issues, incidents/accidents, mileage, and passenger information for reporting purposes; and respond to all calls and service requests promptly, with courtesy.
- Prepare daily trip schedules and reports.
- Respond to emergencies as requested including hazardous and severe weather conditions. Coordinate with supervisors, police, and other dispatchers as required.
- Coordination between Transit Operators and Mechanics to ensure vehicle maintenance is addressed.
- Arrange for substitute Transit Operator(s) when Operator(s) have unscheduled absences.
- Receive and log all lost and found items.
- The employer retains the right to change or assign other duties to this position.
Minimum Qualifications
- High School Diploma or equivalent.
- Ability to obtain and maintain a Utah Bureau of Criminal Identification Clearance (BCI).
- Must maintain a valid Class B Commercial Drivers’ License (CDL) with passenger and air brake endorsements, and adherence to safety and traffic laws.
- Ability to maintain a valid medical certificate meeting the Department of Transportation (DOT) physical qualifications.
- Safety-sensitive position requires mandatory and/or random drug and alcohol screenings.
- Safe driver with a valid driver’s license and no more than 2 moving violations in the past 3 years.
- No convictions for driving under the influence of alcohol or any drugs within the past 10 years.
Preferred Qualifications
- Associate degree or equivalent experience in related field.
- Experience with computers, two-way radios, and excellent communication and documentation skills.
- English and Spanish speaking.
- 2 years of transit experience with progressive supervisory responsibilities.
Working Conditions
- Work is performed primarily in an office setting.
- Work includes day, swing, and night shifts, holidays, and weekends
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required by personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
