Very reputable and growing logistics company located near Brooklyn Heights, OH. is looking for an AR / Collections Specialist for an immediate need. This is a PERM position. Wonderful opportunity to join a really fun team, room for growth, stability and great work / life balance.
Highlights:
- $24-$27/ hour (paid overtime time and a half, OT will be very little if any)
- HYBRID
- Great benefits, room for growth and stability
- 3-weeks PTO
- Minimum 2+ years of experience
Responsibilities:
- Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
- Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
- Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.
- Provides information to customers, as necessary, to facilitate customer matching and payment.
- Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor
- Receive and post payment to customer's account
- Advise and follow-up with customers on unpaid accounts
- Initiate repossession proceedings or disconnect service
- Keep records and status of customer's account
Qualifications:
- Proficiency in Microsoft Office Suite, with advanced Excel skills.
- Strong written and verbal communication skills.
- Ability to effectively communicate with both internal and external customers.
- Proactive problem-solving skills and a willingness to be part of the solution.
- Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
- Flexibility to adapt to the evolving role and new processes.
