Project Manager

Amtelco • Full-time • McFarland, Wisconsin, United States • $50,000 - $60,000 / year • 2w ago

Do you want to join a company that:

has been voted a Top Workplace in the Madison, WI area for the seventh year in a row?
is a family-based company that values a work-life balance?
has quarterly in-office chair massages available at no cost to its team members?
has implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We’re actively seeking a proactive Project Manager in our Implementation department that will ultimately contribute to our mission of working with our family of customers to provide the very best products and support while creating a successful long-term partnership.

Our ideal Project Manager works effectively with our Implementation, Customer Service, and Software Engineering teams, as well as interacts transparently with our family of customers via phone, email, and virtual meetings. Additionally, this adept and dedicated team member effectively manages customers & internal resources and possesses analytical skills that will help create site-specific plans & documents.

This full-time position is based at Amtelco’s corporate headquarters in McFarland, WI and reports to our VP of Implementation. Based on training, performance, behavior, and trust, the benefit of a hybrid workplace model may be earned.

How will I make an impact?

Independently work with and assist customers
Understand Amtelco software and its best practice rollout to customers
Consistently work to improve procedures and processes to shorten project timelines and increase customer satisfaction
Build customized project plans for each customer
Work with hospitals to oversee the install/program/go-live of Amtelco call handling software
Ensure projects remain on track and on time while being fully transparent with customers
Partner with sales to deeply understand customer needs
Conduct weekly calls with customers
Track updates from customers and internal Amtelco resources along with software updates and bugs
Collaborate with Field Service to schedule software upgrades and installations
Proactively attend weekly internal meetings

What does success look like in this role?

Bachelor’s or Associate degree preferred
Experience in Technical Project Management/Coordination preferred
PMP Certification preferred
Understanding of hospital call handling preferred
Strong Microsoft 365 skills
Exceptional problem-solving and analytical skills
Highly organized
Reliable with a professional attitude and demeaner
Remarkable & effective written and verbal communication skills
Self-starter

Amtelco complies with all federal laws regarding employment eligibility verification. All employees must maintain valid authorization to work in the United States throughout their employment. Employees whose work authorization is temporary are responsible for ensuring it remains valid and for providing updated documentation before the current authorization expires. Amtelco does not provide immigration sponsorship for work authorization (for example, H-1B, TN, or similar employment visas). Employment cannot continue if valid work authorization cannot be maintained.

Amtelco is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity or expression), sexual orientation, national origin, ancestry, age, disability, genetic information, military status, marital status, or any other characteristic protected by law. We also provide reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable laws. We are committed to a diverse and inclusive workplace where all individuals are valued for their unique backgrounds, skills, and perspectives.

Pay: $50,000.00 - $60,000.00 per year

Benefits: