Lead Restoration Technician

PuroClean of Lake Forest • Full-time • Lake Bluff, IL, US • $26 - $30 / hour • 3w ago

Job Overview

We are seeking a dynamic and experienced Lead Restoration Technician to join our team and lead the charge in restoring properties affected by water, fire, mold, and other damages. In this vital role, you will oversee restoration projects from start to finish, ensuring quality work, safety compliance, and exceptional customer service. Your leadership will inspire a team of technicians while coordinating with clients and insurance adjusters to deliver efficient and effective restoration solutions. This position offers an exciting opportunity to make a tangible difference in people’s lives during their most challenging times.

Responsibilities

Lead and supervise restoration projects involving water damage, fire damage, mold remediation, flood restoration, and other disaster recovery efforts.
Perform emergency response activities promptly, including on-call coverage for urgent situations.
Operate a variety of hand tools, power tools, and company vehicles safely and efficiently during project execution.
Conduct cleaning tasks such as carpet cleaning and debris removal using appropriate equipment and techniques.
Apply industry-standard restoration practices while adhering strictly to safety protocols, including the use of personal protective equipment (PPE) and respiratory protection.
Utilize Xactimate software for accurate damage assessment estimates and documentation.
Communicate clearly with clients, insurance representatives, and team members to ensure transparency and customer satisfaction.
Maintain detailed records of project progress, safety compliance, and equipment usage to ensure seamless operations.

Skills

Proven experience in the restoration industry with a strong understanding of water damage, fire restoration, mold remediation, and flood recovery processes. IICRC certifications ASD, WRT, and AMRT are preferred.
Ability to respond swiftly to emergency situations with readiness for on-call coverage at any time.
Skilled in the safe operation of construction tools, hand tools, power tools, and company vehicles.
Excellent customer service skills with a professional approach to client interactions during stressful situations.
Knowledge of safety protocols including PPE use and respiratory protection standards.
Familiarity with Xactimate or similar estimating software for damage assessment.
Strong organizational skills with attention to detail in documentation and project management.
Ability to work effectively as part of a team while demonstrating leadership qualities as a Lead Technician.

Join us in making a real impact by restoring homes and businesses with professionalism, expertise, and compassion!

Pay: $26.00 - $30.00 per hour

Expected hours: 20.0 – 45.0 per week

Work Location: In person