Project Coordinator
Location: San Juan, Puerto Rico – On-site (5 days per week)
Fluency in Spanish and English - written and verbal
In this position, you will serve as the operational backbone of a regional project management organization, driving governance, planning, and end-to-end coordination of a portfolio of healthcare software implementation, upgrade, and deployment initiatives.
We are seeking an operational coordinator who understands both the clinical and technical landscape. You will work at the intersection of technical delivery teams, regional stakeholders, and quality assurance processes to ensure projects are delivered predictably, compliantly, and on schedule.
Main Responsibilities
Project Coordination & Delivery
- Coordinate the day-to-day execution of international, cross-functional project teams to ensure successful project delivery and operational consistency.
- Monitor project activities, timelines, and deliverables to maintain schedule adherence.
Governance & Planning
- Maintain project schedules and documentation.
- Coordinate resource allocation and support project planning and staffing activities across regional teams.
- Ensure adherence to established project governance processes and reporting standards.
Risk & Quality Management
- Identify project risks proactively and maintain mitigation plans.
- Support delivery activities that align with quality standards, regulatory requirements, and organizational best practices.
- Assist with project audits, documentation, and compliance activities as required.
Performance & KPI Tracking
- Track, analyze, and report key performance indicators (KPIs) and operational metrics.
- Provide regular project status updates and reporting to leadership to support informed decision-making.
Stakeholder Management
- Serve as a primary point of contact between regional teams, local IT, implementation partners, and technical stakeholders.
- Facilitate clear communication regarding project milestones, dependencies, and deliverables.
Qualifications
You are a highly organized, process-oriented professional with a strong technical or healthcare background who enjoys coordinating complex initiatives and driving projects forward.
Required Qualifications
- Experience working in IT, software implementation, healthcare technology, or medical technology environments.
- Familiarity with software implementation lifecycles and technical project coordination.
- Comfortable working alongside technical teams, even without hands-on software engineering or development experience.
- Strong organizational skills with experience maintaining project documentation, governance processes, risk registers, and KPI reporting.
- Ability to manage multiple priorities in a fast-paced, cross-functional environment.
- Excellent written and verbal communication skills in English.
Preferred Qualifications
- Experience supporting projects within regulated industries such as healthcare, life sciences, pharmaceuticals, medical devices, or other compliance-driven environments.
- Familiarity with quality management systems, ISO standards, or regulated implementation processes is a plus.
EEO Statement
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay: $30.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
