Your Responsibilities
As the Project Coordinator, you will help plan, organize, and execute key projects, provide reporting and follow-up support, and contribute to continuous improvement in day-to-day operations. If you are organized, collaborative, and motivated to help teams move work forward, Lockton wants to hear from you.
Project Management
- Support priority projects, helping ensure smooth execution and alignment with operational and business goals.
- Help define project scope, objectives, timelines, and deliverables in partnership with business leaders and project stakeholders.
- Maintain project plans, track milestones, surface risks or dependencies, and support accountability across project teams.
- Coordinate meetings, document decisions, and track action items and follow-ups.
Operational & Strategic Support
- Support the execution of strategic initiatives, operational priorities, and process improvement efforts.
- Help identify trends, risks, and opportunities that may impact project delivery or operational performance.
- Contribute to practical solutions that improve workflows, reduce friction, and support efficient execution.
- Handle sensitive information with discretion, maintaining confidentiality in executive discussions.
Cross-Functional Collaboration
- Work with business partners and team leaders to support operational efficiency and project execution.
- Help align stakeholders around project goals, timelines, decisions, and next steps.
- Bring structure and clarity to cross-functional projects by organizing workstreams, tracking progress, and communicating updates.
Data Analysis & Reporting
- Track key performance indicators (KPIs), project metrics, and operational data to support visibility into performance.
- Assist in identifying trends, risks, and opportunities that may inform operational decisions or project priorities.
- Prepare insights, summaries, and recommendations to support business decision-making.
- Develop reports, presentations, and project updates for leadership review.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 2+ years of experience in project management, operations, business support, or process improvement
- Familiarity with healthcare/employee benefits insurance datasets and terminology preferred
- Experience managing or supporting cross-functional projects from planning through execution
- Strong critical thinking and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
- Adaptable and flexible in response to evolving business needs and shifting priorities
- Experience with project governance, steering committees, executive stakeholder management.
- High level of professionalism, with the ability to handle sensitive business information discreetly and confidentially
- Strong written and verbal communication skills, including the ability to prepare clear updates and presentations
- Analytical and problem-solving skills, with the ability to organize information and support practical recommendations
- PMP (Project Management Professional), CAPM, or similar certification a plus
- Experience using project management tools such as Smartsheet, Microsoft Planner, Asana, Monday.com, or similar platforms
- Experience with data analysis, reporting, or performance measurement tools; Power BI or Alteryx experience a plus
- Proficient with Microsoft 365 for Enterprise applications, including Microsoft Teams, Word, Excel, and PowerPoint
