Hiring Locations: Arlington, VA / Tempe, AZ / Bellevue, WA
Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Program Manager. In this role, you will own launching, managing and scaling disruptive new programs to improve defect detection capabilities for our trailer fleet. The ideal candidate will have demonstrated experience partnering with different stakeholder teams and customers, managing multiple priorities and deadlines, and delivering strong results. They will be responsible for developing and executing cost optimization initiatives, managing pricing agreements with vendors, and driving spend efficiency across Amazon Middle Mile Fleet. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment. Open to candidates in Arlington, VA, Tempe, AZ and Bellevue, WA.
Responsibilities:
- Own the coordination, oversight, and successful completion of multiple simultaneous pilot programs within the middle mile fleet and transportation space
- Define and measure the success of pilot programs on a daily basis, pulling and analyzing data to identify trends and inform decision-making
- Set deadlines, assign responsibilities, and monitor and summarize the progress of each program
- Partner with external vendors and internal operations teams, including central operations teams, to execute and evaluate pilots
- Develop and present clear, accurate, and insightful reports and commentary to upper management and stakeholders, including VP-level leadership, regarding program status and trends
- Evaluate pilot performance within defined timeframes to determine viability for scaling or need for course correction, operating on a four-to-six-week assessment cycle
- Collaborate with cross-functional stakeholders to expand successful pilots to additional sites and drive scalable solutions
- Develop and execute cost optimization initiatives, manage pricing agreements with vendors, and drive spend efficiency across the fleet
- Lead and direct the work of others, providing guidance and direction across a geographically distributed team
- Communicate complex information clearly and concisely to varied audiences through written and verbal channels, including regular calls, one-on-ones, staff meetings, and collaborative messaging platforms
Skills:
- Strong data analysis skills with the ability to interpret trends and develop solution-based next steps
- Intermediate to advanced proficiency in Excel for daily data pulling and analysis
- Working knowledge of SQL to bridge data gaps and support analytical needs
- Proven stakeholder management skills with the ability to influence and align cross-functional teams and external partners
- Excellent written and verbal communication skills with the ability to present complex information clearly to varied audiences
- High degree of autonomy with the ability to navigate ambiguous problems and drive projects forward with minimal guidance
- Strategic thinking paired with methodical execution to deliver results at the highest standards
- Strong entrepreneurial orientation with a willingness to roll up your sleeves in a start-up-like environment
- Creativity and latitude in problem-solving, with a demonstrated ability to remove roadblocks and drive pro
Experience:
- 5-7 years of program or project management experience required
- Background in fleet, automotive, or transportation industries strongly preferred
- Demonstrated experience managing multiple priorities and deadlines while delivering strong results
- Proven track record of partnering with diverse stakeholder teams and customers to launch and scale programs
- Prior experience with Amazon or Amazon Middle Mile operations is a plus
Qualifications:
- Bachelor's degree preferred; equivalent experience may be considered in lieu of a degree
- Project Management Professional certification is a plus but not required
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Amazon.
The pay range that Tundra in good faith reasonably expects to pay for this position is $58.73/hour - $66.56/hour.
Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
